SOFTWARE ENGINEER

Fox Communities Credit Union • Appleton, WI

1d • Hybrid

About The Position

The Software Engineer role is responsible for designing, developing, and implementing custom, innovative automation, robotic process automation (RPA), and artificial intelligence (AI) solutions, including software development using vendor-provided SDKs. This role will focus on enhancing operational efficiency and member experience, requiring a deep understanding of automation technologies and software engineering best practices, with a focus on implementing scalable and efficient solutions. The position is full-time and based out of the corporate office in Appleton, with potential for hybrid work after initial onboarding. Candidates must reside in Wisconsin.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Minimum of 3 years of experience in software engineering with a focus on automation and AI solutions.
• Hands-on experience with RPA platforms (Power Automate, UiPath, Blue Prism).
• Proven track record of implementing automation solutions in a production environment.
• Proficiency in programming languages such as .NET, Python, C#, or Java.
• Expertise in integrating and developing with SDKs and APIs from vendor platforms.
• Knowledge of machine learning frameworks and natural language processing (NLP) tools.
• Familiarity with database management and SQL.
• Understanding of cloud platforms (Azure) and DevOps practices.
• Strong understanding of software engineering best practices, including Agile methodologies.
• Excellent interpersonal skills, with the ability to communicate effectively at all levels of the organization.
• Strong analytical and problem-solving abilities, with keen attention to detail.
• Strong math skills and the ability to create and monitor budgets.
• Sound judgment and the ability to make informed decisions while working independently and collaboratively in a team environment.

Nice To Haves

• Master’s degree is a plus.
• Certifications in RPA platforms are a plus (e.g. Blue Prism Automation Development, UiPath Advanced Developer, Automation Anywhere Certified Professional).
• Experience in credit union operations and regulatory compliance is desirable.
• Knowledge of financial services products and member engagement strategies.
• Ability to translate complex business requirements into actionable technical solutions.
• Exposure and development experience with applications such as Power Apps, Fiserv, and Q2.

Responsibilities

• Promote and uphold the Fox Purpose, Mission, Vision, and Values.
• Collaborate with leadership to define and implement technology strategies that align with our mission, vision, and goals.
• Develop and maintain automation solutions that embody a continuous improvement mindset resulting in organizational workflow efficiencies.
• Design and implement efficient end-to-end automation workflows, using industry-standard tools such as Power Automate, building scalable RPA solutions for repetitive business workflows.
• Develop software via industry standard software development kits (SDKs), as well as vendor provided SDKs, with a strong understanding of APIs and custom integrations.
• Establish and/or follow best practices in software engineering, automation, and AI.
• Troubleshoot, debug, and resolve issues in production and non-production environments.
• Design and implement automations that seamlessly communicate between disparate systems and connect to core platforms and/or enterprise applications.
• Partner with key stakeholders to identify and document automation opportunities across various business lines.
• Assess existing workflows, identify inefficiencies, and recommend intelligent automation strategies.
• Collaborate with cross-functional teams, including technology, data reporting and analytics, business lines, systems support, infrastructure, architecture, and core banking.
• Partner with business lines to identify automation opportunities and define project requirements.
• Troubleshoot and resolve technical issues related to automation systems.
• Develop proof-of-concept projects demonstrating potential and feasibility of new capabilities.
• Ensure all solutions comply with credit union regulations, privacy standards, and security best practices.
• Conduct regular code reviews and vulnerability assessments to maintain secure systems.

Benefits

• medical
• dental
• vision
• life
• short term and long-term disability insurance
• 401k (Roth and Traditional), which includes company contributions including match
• paid time off
• caregiver leave
• Paid Volunteer Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level