Information Technology - Engineer, Software Sr

Talteam Inc.•Reston, VA

23h

About The Position

Performs in ServiceNow Senior Developer position and will play a key role in maturing Customer Service Products built on the ServiceNow platform. Will help lead ServiceNow delivery and work with key business units and process managers to build solutions and processes, supporting maintenance, continual service improvement and new capabilities on the ServiceNow platform. Performs complex analysis, design, development, automated unit and integration testing, and debugging of computer software ranging from operating system architecture integration and software design to selection of computer systems, language, and/or equipment. Designs, codes, tests, develops, and documents application programs for computer systems. Works with end-users and project stakeholders to define system scope and objectives. Manages modifications to and maintenance of operational programs and procedures. Leads stakeholder and product owner meetings to define software requirements and creates highly complex systems.

Requirements

Bachelor's Degree in Information Technology or Computer Science
5 years experience with software development, basic coding and compilation, software architecture/design, user requirements definition and software specification development.
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
ServiceNow Developer Certification is a MUST
Expert knowledge of ServiceNow modules ITSM, CSM, CMDB, ITOM, SOM.
Expert knowledge of ServiceNow APIs and scripting (Business Rules, Client Scripts, etc.).
Expert experience in Design, development, and implementation of ServiceNow solutions through creating custom applications, workflows, and integrations.
Expert experience in Customization and configuration of ServiceNow modules through use of scripting (JavaScript, etc.) and UI development to tailor the platform to specific business needs.
Expert experience in Integration with other systems through working with APIs, web services, and other technologies to connect ServiceNow with other enterprise applications.
Expert experience in Troubleshooting and problem-solving through identifying and resolving issues related to ServiceNow functionality and performance.
Expert ability to work with scoped ServiceNow applications and complex customizations.
Expert mentoring and guiding junior developers through sharing knowledge and expertise to help other team members grow.
Expert knowledge and understanding of software development life cycle (SDLC).
Expert proficiency with integrating complex and/or existing systems.
Expert knowledge of programming languages (e.g. JavaScript, C, Python, etc.).
Expert ability to communicate technical requirements to all levels of expertise.

Nice To Haves

ServiceNow Admin Certification - is a Plus
Advanced knowledge of web technologies (XML, JSON, REST APIs, etc.)
Advanced knowledge of data management and database concepts.
Advanced knowledge of SDLC processes and Agile/Scrum methodologies.
Advanced knowledge of security protocols (LDAP, SSO, etc.).
Advanced knowledge of UX/UI design and implementation.
Advanced knowledge of continuous integration within DevOps environment.
Advanced knowledge of API Management Tools.
Advanced knowledge of with GIT/BitBucket.
Advanced knowledge of cloud technologies ( e.g. AWS, Azure)
Advanced knowledge of database technologies (e.g. cloud, SQL, Oracle, Mongo DB, PostgreSQL, etc.)
Advanced fundamental knowledge of software engineers' best practices, agile methodologies, CI/CD pipelines,
Advanced knowledge of test-first practices including Test-Driven Development (TDD) for unit tests and Behavior-Driven Development (BDD) for automated acceptance tests,
Advanced strong experience with Deployment/Continuous Integration/ Continuous Testing/ Continuous Delivery processes and tools and have expertise in CI/CD tools and framework,
Advanced experience with deploying a global application and configuration management,
Expert reviewing the work of other developers and providing feedback
Advanced proficiency in establishing and maintaining good working relationships.
Expert excellent communication skills both written and verbal.

Responsibilities

Perform technical detail design, coding, testing of applications.
Serves as subject matter expert for both customer and internal discussions related to maintaining and enhancing existing software systems.
Develop and/or analyze interface design documentation.
Comply with hardware and software systems standards and procedures.
Deliver large systems for tens of thousands of users.
Comply with code quality, migration and dev/ops standards and policies
Performs software analysis, including requirements and uses case development and design.
Implements and documents source code to design specifications.
Performs software testing including developing and running automated unit tests, drafting, and executing structured automated test cases.
Compile, assess, and report data results from software testing and analysis.
Develops software solutions for enterprise environments and other technologies.
Analyzes and implements functional and non-functional (e.g. performance, availability) requirements and designs, implements, and tests software.
Performs operations & maintenance (O&M) of existing systems.
Identifies areas for improvement and streamlining.
Demonstrated experience with front-end and back-end programing and integration frameworks and tools.
Assist in the estimation of development of application features
Provides direct technical support for high level, high visibility and critical trouble calls for supported applications.
Works with cross functional teams to develop highly reliable software that runs at scale.
Provides recommendations to infuse new technology.
Extend open-source libraries and systems as necessary to meet the needs of the team.
Play a crucial role in product scoping and roadmap / architecture discussions.
Continually evaluate emerging technologies to identify opportunities, trends, and best practices.
Mentoring of junior software engineers