Software Engineer Senior Manager- SAP (Remote)

The Home Depot

3d•$170,000 - $280,000•Remote

About The Position

A Senior Manager responsible for cloud-based SAP platforms must possess a combination of strategic vision, operational expertise, and advanced leadership capabilities. The Systems Engineer Sr. Manager focuses on guiding and executing the implementation, maintenance, and support of hardware, software, and systems necessary to enable sales, drive efficiency, and build customer satisfaction. Within their Systems Engineering teams, Systems Engineer Sr. Managers, work closely with business stakeholders and the stores. They support system planning reviews and communicate with, and present across, all levels of the organization. The Systems Engineer Sr. Manager is a strategic leader that is skilled and experienced in generating innovative ideas for growth within their respective area and across the systems engineering organization. The Sr. Manager must exhibit the ability to lead managers and their teams and drive change management and process improvement.

Requirements

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
6-8 years of relevant work experience
Professional experience in the following areas: Infrastructure Engineering, Network Engineering, Database Engineering, or Security Engineering
Proficiency in working as part of a collaborative, cross-functional, modern engineering team
Proficiency in guiding more junior team members through systems engineering fundamentals in a professional setting
Proficiency in managing and growing team members in a professional setting
Proficiency balancing workloads across teams
Proficiency managing and growing vendor relationships; experience with vendor negotiations
Proficiency in infrastructure, network, database or security troubleshooting and remediation; experience with at least one other
Experience installing and upgrading applications or databases and performing system maintenance
Experience with networking, system and hardware design and architecture, DBMS concepts, SQL programming, and client server concepts
Experience with system and environment analysis, design, and optimization
Experience with object oriented programming languages (preferably Java), distributed computing environments, and code reviews
Experience with system security design and management
Experience with disaster recovery planning and engineering
Experience monitoring the operational status and performance of, and configuring as well as tuning systems, networks, or databases
Experience with operating system commands and utilities as well as scripting
Experience working with cloud platforms such as GCP and Azure
Proficiency in supporting a 24x7 retail operation
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Strategic Leadership & Vision
Strategic Roadmap Development: Ability to define and execute a multi-year technology strategy that aligns SAP platform capabilities with broader business goals.
Innovation & Transformation Management: Proven experience leading large-scale organizational or digital transformations, particularly the migration of legacy environments to modern, scalable infrastructure.
Executive Presence: Skilled at communicating complex technical concepts, risks, and project statuses to senior executives and non-technical stakeholders to gain buy-in and drive decision-making.
End-to-End Service Delivery: Accountability for the stability, performance, and security of global enterprise platforms, ensuring consistent service levels and minimized downtime.
Architecture & Design Governance: Expert-level understanding of enterprise architectural principles, including high availability, disaster recovery, and the integration of third-party solutions.
Methodology Mastery: Proficient in overseeing projects using various delivery frameworks, such as Agile, Waterfall, or modular implementation methodologies, to ensure efficient project lifecycles.
Team Leadership: Experience managing large, diverse, and often geographically distributed teams of engineers, architects, and analysts.
Mentorship & Coaching: A commitment to developing a "deep talent bench" by providing career guidance, technical coaching, and performance management to high-performing associates.
Culture Building: Ability to foster a collaborative environment that values continuous learning, curiosity, and high accountability.
Financial Stewardship: Experience managing significant capital and operational budgets, including conducting cost-benefit analyses and optimizing infrastructure spend.
Stakeholder Partnership: Ability to build strong, collaborative relationships with cross-functional partners in Finance, Supply Chain, and Merchandising to understand their needs and deliver value-driven solutions.
Compliance & Risk Mitigation: Experience conducting risk assessments and ensuring that platforms meet rigorous enterprise standards for security, data privacy, and regulatory compliance.
Extensive Industry Experience: Significant professional experience in technology management, with a clear history of increasing responsibility in enterprise software or platform operations.
Problem-Solving Mastery: A proven ability to navigate highly ambiguous situations and solve complex business problems using analytical methods and structured communication.

Nice To Haves

No additional education
None
None
An advanced degree in Computer Science, Information Systems, Business Administration, or a related field is typically expected.

Responsibilities

Drives Systems Engineering by reviewing performance and directing work efforts of Engineers and vendors to ensure alignment with company, stakeholder, and end user priorities
Aligns Systems Engineering efforts across products and projects
Understands enterprise goals and KPIs to ensure value is delivered against them
Gains a thorough understanding of end user needs, both existing and potential, and uses that knowledge to help design infrastructure that exceeds expectations
Communicates with key user and operational groups to understand business needs
Elicits ideas and assists team members with gaining shared understanding of systems engineering techniques
Markets and promotes Systems Engineering capabilities so that end users understand the team's capabilities and the associated benefits
Presents complex design concepts and rationale to multidisciplinary teams, as well as to key stakeholders and business partners
Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner
Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectives
Provides guidance on configuration, debugging, and support for infrastructure
Documents, reviews and ensures that all quality and change control standards are met
Guides field and corporate roll-outs of technology
Guides the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs
Reviews specifications for complex technology solutions
Provides regular status to leadership regarding progress of Systems Engineering efforts
Reviews and approves purchase requests for hardware and software
Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics
Removes roadblocks and obstacles that may impair Systems Engineers to help ensure efforts meet strategic, financial, and technical goals
Receives and prioritizes escalations and incoming requests from product teams and stakeholders
Guides the production of in-house documentation around solutions
Monitors tools and proactively helps teams struggling with systems issues
Provides leadership, mentoring, and coaching to Systems Engineering professionals
Attracts, retains, and develops top talent
Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
Fosters collaboration with team members to drive value and identify and resolve impediments
Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
Guides more junior team members in strategy, alignment, analysis, and execution tasks
Participates in and contributes to learning activities around systems engineering core practices (communities of practice)