Software Engineer Principal - Salesforce
About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. PNC is seeking a Software Engineer Principal – Salesforce to serve as the senior‑most individual contributor responsible for enterprise architecture, platform governance, and complex solution delivery across Salesforce platforms supporting Retail Lending. This role acts as the technical authority for Salesforce within Retail Lending Engineering, with scope that is org‑wide rather than team‑level, partnering with Engineering Managers, Product Owners, Architecture, Security, and Business stakeholders to deliver secure, scalable, and compliant enterprise solutions, drive critical technical decisions, and influence senior leadership on technology direction.
Requirements
- 10+ years of hands‑on Salesforce development experience in enterprise environments
- Deep expertise in: Apex (Triggers, Batch, Queueable, async processing)
- Lightning Web Components (LWC)
- Salesforce data modeling, security, and sharing
- Strong experience designing and implementing Salesforce integrations using REST/SOAP APIs
- Proven ability to lead architecture, compare design options, evaluate tradeoffs, and make enterprise‑impacting technical decisions in complex delivery environments
- Excellent communication skills with both technical and non‑technical stakeholders
- Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
- Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience.
- Specific certifications are often required.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Nice To Haves
- Experience supporting financial services, lending, or regulated environments
- Experience with Salesforce Sales Cloud, Service Cloud, and/or Financial Services Cloud
- Salesforce certifications (Platform Developer, Application Architect, or equivalent)
- Experience with Salesforce DevOps / CI‑CD, release management, and environment strategy
- Experience leading complex Salesforce implementations or enterprise platform initiatives
Responsibilities
- Define and enforce engineering standards and best practices across multiple teams for Apex, Lightning Web Components (LWC), integrations, and data models to improve consistency, quality, and scalability
- Establish and enforce architecture principles, engineering standards, and platform guardrails across multiple teams for Apex, Lightning Web Components (LWC), integrations, and data models
- Design and implement complex Salesforce functionality using Apex, LWC, async frameworks, and optimized SOQL/SOSL
- Architect and deliver integrations between Salesforce and enterprise systems using REST/SOAP APIs and approved middleware patterns
- Design and support Salesforce email capabilities (e.g., Enhanced Email, Email Integration, templates, and deliverability)
- Develop PoC for complex designs
- Serve as the final design authority and technical escalation point for complex platform, performance, and architecture decisions with broad delivery impact
- Evaluate tradeoffs by comparing design options and making informed decisions that best balance competing priorities, including scalability, delivery speed, risk, maintainability, and compliance
- Lead technical design reviews, code reviews, and critical production deliveries
- Partner with Product and Engineering leadership to translate business requirements into scalable technical solutions and influence senior leadership on technology direction and key platform decisions
- Lead complex cross‑functional initiatives and enterprise platform enhancements
- Proactively identify and reduce technical debt, platform risk, and operational gaps
- Mentor senior and mid‑level engineers and raise overall technical maturity across teams
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level
- years of service
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What This Job Offers
Job Type
Full-time
Career Level
Principal
