Software Engineer, Platform / Infrastructure (Starlink)
About The Position
As a Software Engineer on the Core Infrastructure team, you will sit at the intersection of Site Reliability Engineering, Platform Engineering, and Database Reliability. Beyond keeping systems running and responding to tickets, you will take on the role of an architectural investigator. Your mission is to anticipate the next bottleneck before it happens and help build the solution that prevents it. Modern distributed infrastructure generates thousands of signals, alerts, and metrics every minute, and so do stakeholders. We need an engineer who can cut through the noise on both fronts. Technically, you will identify the underlying causal problems behind alerts and implement automated, systemic fixes. Organizationally, you will approach feature tickets and infrastructure requests as investigations to uncover the true underlying need. You will work with stakeholders to find the best solution rather than simply implementing the first one proposed. You will help build the internal developer platform that empowers our product teams to ship code securely and rapidly, while ensuring our persistence layer and infrastructure scale reliably under heavy load. If you treat infrastructure as a software engineering problem and see reducing operational toil as a core engineering goal, this role is for you.
Requirements
- Bachelor’s degree in computer science, engineering, or a STEM discipline.
- 1+ years of professional experience with networking or infrastructure projects.
- 1+ years of professional experience programming in Python, Go, or a similar language used in infrastructure and platform work.
- Strong attention to detail.
Nice To Haves
- Experience with Kubernetes in multi-region or large-scale environments.
- Experience with CI and DevOps pipelines, deployment tools, or related infrastructure projects (e.g., Jenkins, Bamboo, ArgoCD, Argo Workflows, Helm).
- Experience with observability tooling (e.g., Prometheus, Grafana, Loki, ClickHouse, OpenTelemetry) and an understanding of what makes an alert accurate and actionable.
- Familiarity with relational databases (g., PostgreSQL), including indexing and query performance, especially in distributed or multi-region deployments.
- Contributions to open-source projects or development of open-source tools.
Responsibilities
- Identify and resolve performance bottlenecks by analyzing system metrics, database queries, and cloud resource usage before they impact users.
- Build and maintain the internal developer platform, including the self-service tools and CI/CD pipelines.
- Operate and secure the production Kubernetes clusters that run our customer-facing website, managed as code.
- Partner with application teams to optimize slow SQL queries and manage database schema changes safely.
- Investigate infrastructure requests to understand the real underlying need and propose better long-term solutions.
Benefits
- Long-term incentives, in the form of company stock, stock options, or long-term cash awards
- Potential discretionary bonuses
- Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
- Comprehensive medical, vision, and dental coverage
- Access to a 401(k)-retirement plan
- Short and long-term disability insurance
- Life insurance
- Paid parental leave
- Various other discounts and perks
- 3 weeks of paid vacation
- 10 or more paid holidays per year
- Paid sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
