Software Engineer (Merchant Platform)

Helcim Inc • Calgary, AB

36d • Hybrid

About The Position

As a Software Engineer,  it’s your job to recognize strengths and weaknesses where they exist, provide feedback, and challenge your colleagues. You’ll lead by example, mentor others, and champion the vision of the company. You will be successful in this role if you are able to accept ownership for effectively developing solutions that improve the merchant experience. As a member of our team, you will be working on numerous ongoing and new projects. Helcim is a fast-paced, high-demand company and the successful candidate will work well in that environment.

On our team, you’ll be building the experiences that define how users interact with our platform day-to-day. We bridge the gap between merchants and their customers through online storefronts, payment pages, customer portal and subscription experiences. The impact of our work is highly visible- what we build directly shapes how merchant businesses present themselves and how their customers engage. We focus on delivering fast, accessible, and reliable experiences backed by systems that perform at real-world scale.

Are You Our Next Builder? 🛠️

Motivated to build internal platforms that directly impact operational teams’ decision-making and efficiency.  You must be able to converse with these teams regularly (along with the area Product Manager) to define and refine scope of deliveries and ensure optimum performance.

Excited by the opportunity to join a growing & scaling company and the unique challenges that it poses.

A willingness to try new things and believing that failure leads to inquiry to improve your technical abilities and processes.

Thrilled about being able to spread your ideas and influence throughout the organization.

You approach software development as your craft, with a strong desire to learn continuously and improve.

Helcim was founded with a mission at heart: to be the world’s most loved payment system. From the very start, we knew that we wanted to be different from every payment processor out there. We want the merchants we serve to feel supported and see us as a trusted partner rather than simply just another “cost of doing business.” We are relentless in our pursuit to provide a radically transparent and honest payments solution that flat out saves business owners money, all while treating them like human beings.

At Helcim, we build a team of engaged, caring and intelligent people.  In return we provide an environment where you can be excited to come to work each day and tackle these challenges with an amazing team.  Learn more in our culture book; The Way of the Helcim [https://www.helcim.com/theway/].

The Helcim Culture: How We Work 

We Are Builders: We don't wait for solutions; we create them. 

The Harder Path: We choose what’s difficult because it’s more rewarding. 

Creating Trust: We earn it every day by being our best selves. 

Company of Many: We’re a collective force. Great teams do great things.

Requirements

• Motivated to build internal platforms that directly impact operational teams’ decision-making and efficiency.  You must be able to converse with these teams regularly (along with the area Product Manager) to define and refine scope of deliveries and ensure optimum performance.
• Excited by the opportunity to join a growing & scaling company and the unique challenges that it poses.
• A willingness to try new things and believing that failure leads to inquiry to improve your technical abilities and processes.
• Thrilled about being able to spread your ideas and influence throughout the organization.
• You approach software development as your craft, with a strong desire to learn continuously and improve.

Responsibilities

• Software Engineering: Be a key member of the software engineering team, understanding and translating product requirements into deliverables, following the best practices of software development. Write clean & tested code and deliver it as per project commitments with minimal escaping defects/issues.
• Collaboration: Work in a highly collaborative environment with cross-functional teams (Product/Design/DevOps/Data/Risk Analysts) to clarify requirements, propose technical approaches and deliver solutions. Independently develop and design features (fullstack) within the financial payment and supporting systems, spanning multiple services.
• DevOps & Automation: Build Continuous Integration/Continuous Deployment (CI/CD) pipelines through GitLab to increase automation. Work to ensure the reliability of systems using our production observability platforms.
• Process Improvement: Be on the lookout for ways to improve our development processes. Be a role model for high engineering standards.
• Deployment & Maintenance: Deploy and maintain projects through cloud infrastructure such as AWS or Google Cloud Platform, investigate production issues and deliver fixes that improve stability, data integrity and trust in the tools used by operational teams.
• Data Analysis: Easily discover new insights through our BigQuery Data Warehouse.

Benefits

• Ownership: Every single team member gets Stock Options. You own a piece of what you build! 📈
• Health First: Comprehensive benefits + a Health Spending Account (HSA) starting on Day 1. 🦷
• Flexibility: Hybrid life! We’re in-office Mon/Wed/Fri and remote Tue/Thu. 🏠
• Family Support: Top-ups for maternity/parental leave and "bonding breaks." 👶
• Rest & Recharge: Paid vacation + a full company break in December. ❄️
• Growth: $500 annual training budget to keep your skills sharp. 📚

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed