Software Engineer Internship - Summer 2027

FlightSafety International•Broken Arrow, OK

About The Position

The Software Engineer Intern will support system data conversion by reviewing issues, learning basic system processing, and assisting with triage of support tickets. The intern will help create and update knowledge base articles and system documentation, contribute to reducing the PLM service request backlog, and support ongoing system improvements. The internship also provides exposure to FlightSafety International’s business and internal software systems. The intern will rotate through divisions of responsibility, contribute ideas for business improvement, complete a business-focused research project and present its findings, and engage with customers or clients to provide service and/or sales. The position may require access to export-controlled technology or services under ITAR and/or EAR, and may require eligibility to obtain and maintain a U.S. Government security clearance. Employment is contingent on applicable compliance reviews and the ability to meet export-control requirements.

Requirements

  • Must currently be enrolled in an undergraduate or graduate program working toward a Bachelor's or Master's degree.
  • Cumulative GPA of 3.0 or higher at the time of application; GPA must be included on the resume.
  • Fundamental knowledge of computer programs, techniques, and concepts relevant to the area of application.
  • Strong work ethic, self-motivation, a positive and personable manner, and ability to develop relationships.
  • Excellent critical-thinking and problem-solving skills.
  • Ability to handle confidential information.

Nice To Haves

  • A major in Engineering or Computer Science is preferred.

Responsibilities

  • Review system data conversion issues, learn basic system processing, and assist with support-ticket triage.
  • Create and update knowledge base articles and system documentation.
  • Contribute to reducing the PLM service request backlog and support ongoing system improvements.
  • Understand the company’s brand, customers, product goals, and service.
  • Rotate through divisions of responsibility and provide ideas to grow and improve the business.
  • Research and propose ideas and solutions for designated business-focused projects, then present a final project during the internship.
  • Engage with customers or clients and provide service and/or sales.
  • Suggest improvements to customer service and internal processes.
  • Learn and become proficient with internal software systems.
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