(USA) Software Engineer III

Walmart • Bentonville, AR

2d • Onsite

About The Position

As a Software Engineer III, you will design and develop AI-driven automation, observability platforms, and internal engineering tools that improve the efficiency, reliability, and scalability of enterprise infrastructure operations. You will build self-service solutions, telemetry platforms, APIs, and intelligent workflows that reduce manual effort, accelerate incident resolution, and enhance operational visibility. Working closely with infrastructure, operations, and engineering teams, you will leverage software engineering, data-driven insights, and AI technologies to modernize operational processes, improve service reliability, and enable sustainable growth across Microsoft's large-scale compute infrastructure. The Enterprise Compute Frontline (ECF) team manages over 70,000 physical servers supporting critical compute, storage, and enterprise platforms. The team oversees infrastructure operations, incident response, hardware recovery, provisioning, observability, and service reliability at scale. ECF is advancing from manual operations to software-driven, AI enabled infrastructure management. Engineers develop internal platforms, self-service tools, telemetry systems, dashboards, and intelligent automation solutions to enhance visibility, reduce operational effort, accelerate incident resolution, and improve service reliability. By integrating software engineering, observability, AI-driven automation, the team ensures scalable and reliable service delivery across enterprise infrastructure.

Requirements

• Strong software engineering experience with Python, APIs, React, and distributed systems.
• Experience building internal platforms, automation solutions, and self-service tools.
• Knowledge of observability, telemetry, monitoring, dashboards, and operational analytics.
• Experience with AI/ML technologies, agentic AI, or intelligent automation frameworks.
• Ability to design scalable APIs and backend services supporting infrastructure operations.
• Strong troubleshooting, debugging, and root cause analysis skills.
• Understanding of cloud-native architectures and CI/CD practices.
• Passion for improving operational efficiency, reliability, and scalability through automation and data-driven engineering.
• Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 2 years’ experience in software engineering or related area.
• 4 years’ experience in software engineering or related area.

Nice To Haves

• Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Build internal tools, APIs, and self-service platforms that improve operational productivity and reduce manual effort.
• Develop AI driven automation solutions for incident triage, workflow orchestration, and operational decision support.
• Automate repetitive operational processes to improve efficiency and reduce alert fatigue.
• Troubleshoot production issues, perform root cause analysis, and drive continuous service improvements.
• Partner with infrastructure, operations, and engineering teams to improve reliability and scalability.
• Drive innovation through AI, automation, and data-driven engineering practices.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level