Software Engineer III

GCI Communication Corp • Anchorage, AK

5d • $89,265 - $148,180 • Hybrid

About The Position

GCI's Software Engineer III will apply principles and techniques of computer science, engineering, and mathematical analysis to design, develop, document, test, debug and support new and existing software systems and solutions which solve business problems and support the goals of the company.

Web Applications Systems Engineers are responsible for architecting and delivering high-performance, responsive web interfaces across both mobile and desktop platforms. Candidates must possess a strong foundational understanding of web UI/UX design principles, web server configurations, cross-browser and device compatibility, data encryption, database management, and core networking concepts. Additionally, this role requires comprehensive expertise in deploying and customizing diverse Content Management Systems, with specific proficiency across platforms such as Sitecore, Adobe Experience Manager, Drupal, WordPress, and Contentful. Crucially, candidates must bring hands-on development experience utilizing a robust stack of modern web application frameworks, libraries, and languages. This includes core competency in HTML, CSS, JavaScript, TypeScript, jQuery, PHP, C#, and ASP.NET, alongside specialized framework expertise in React, Next.js, and Node.js. Engineers will leverage this background to build and consume scalable web services and advanced APIs utilizing REST, GraphQL, and WebSocket protocols. Finally, qualified engineers are expected to actively champion modern web application engineering principles and development methodologies. This includes a proven track record of operating within Agile environments, leveraging practices like Test-Driven Development (TDD) and Peer Programming to deliver clean, maintainable code. Ultimately, the successful candidate will apply these workflows to advance cutting-edge system designs, specifically focusing on Composable Architecture, Serverless Compute, and fully automated CI/CD deployment pipelines.

Requirements

• High School diploma or equivalent.
• Bachelor’s degree in Computer Science, Computer Technologies, Systems Analysis, Engineering, or relevant field.
• Minimum of six (6) years’ experience in software development, configuration engineering, or similar technical role.
• Experience with multiple OS scripting languages and Web based scripting technology.
• MS Office knowledge (e.g., Outlook, Teams, Word, Excel).
• Knowledge of standard network engineering concepts.
• Ability to create and edit network diagrams.

Nice To Haves

• Experience within the telecommunications industry.
• Other telecom industry or job specific certifications.

Responsibilities

• Design, develop/build and test applications, integrations, scripts, automations, and other software solutions that meet business objects and requirements, while adhering to the SDLC, security standards, development guidelines and best practices.
• Properly and accurately estimate, track, and document all development efforts to all departmental and team standards and specification requirements.
• Collaborate, as needed, with project managers, business analysts and other developers as well as other project resources during the scoping, requirements gathering and design phases of projects.
• Provide exceptional customer, end-user, and stakeholder support always.
• Troubleshoot and debug solutions to resolve incidents and ongoing problems.
• Monitor systems performance and identify areas of improvement.
• Upgrade, reconfigure and improve solutions, as needed, to achieve high usability, reliability, availability, accuracy, and performance and either reduce or eliminate technical debt.
• Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• Take ownership and accountability of problems and facilitate finding a solution, involving other groups as necessary.
• Own and manage priorities and individual tasks without direct supervision.
• Take initiative and seek out opportunities.
• Assess and accept risks and learn from mistakes.
• Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
• Lead by example on all fronts.
• Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• Build and maintain effective working relationships with leadership, peers, customers, and vendors.
• Work to resolve problem relationships directly.
• Ability to work independently and within a team environment, professionally.
• Conveys thoughts and expresses ideas appropriately and professionally, including the ability to explain technical concepts to all audiences including software diagramming such as UML.
• Decision making, problem solving, both technical and procedural.
• Ability to facilitate strategic and tactical discussion between business users and stakeholders, technical teams, and IT leadership.
• Take initiative to initiate communication amongst teams, including remote team members.
• Follows internal controls; protects company and customer confidential information; abides by GCI’s Code of Business Conduct & Ethics.
• Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• Provide a professional level of service to both external and internal customers.
• Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• Uses a combination of knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
• Ability to provide training to team members on technology.
• Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• Apply Engineering principles and techniques of Computer Science, Engineering, and mathematical analysis.
• Ability to work with other developers and inter-disciplinary teams collaboratively and professionally.
• Follow and enforce established procedures.
• Research new configuration tools and methodologies.
• Research new software development tools and methodologies, evaluating opportunities for efficiency or quality gains.
• Establishes standards for software "build" process used to organize/document artifacts from developer build requests.
• Materially participates in the Company’s adoption of continuous integration and development operations practices as well as applicable ITIL practices.

Benefits

• GCI fosters an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated.
• We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level