Software Engineer III (Sitecore)

GCI Communication Corp•Anchorage, AK

4d•$89,265 - $148,180•Hybrid

About The Position

This position will have a focus on Sitecore. GCI's Software Engineer III will apply principles and techniques of computer science, engineering, and mathematical analysis to design, develop, document, test, debug and support new and existing software systems and solutions which solve business problems and support the goals of the company.

Requirements

High School diploma or equivalent.
Bachelor’s degree in Computer Science, Computer Technologies, Systems Analysis, Engineering, or relevant field.
Minimum of six (6) years’ experience in software development, configuration engineering, or similar technical role.
Experience with multiple OS scripting languages and Web based scripting technology.
Strong foundational understanding of web UI/UX design principles, web server configurations, cross-browser and device compatibility, data encryption, database management, and core networking concepts.
Hands-on development experience utilizing a robust stack of modern web application frameworks, libraries, and languages.
Core competency in HTML, CSS, JavaScript, TypeScript, jQuery, PHP, C#, and ASP.NET.
Specialized framework expertise in React, Next.js, and Node.js.
MS Office knowledge (e.g., Outlook, Teams, Word, Excel).
Knowledge of standard network engineering concepts.
Ability to create and edit network diagrams.
Demonstrated ability to apply Engineering principles and techniques of Computer Science, Engineering, and mathematical analysis.
Ability to work with other developers and inter-disciplinary teams collaboratively and professionally.
Ability to follow and enforce established procedures.
Ability to research new configuration tools and methodologies.
Ability to research new software development tools and methodologies, evaluating opportunities for efficiency or quality gains.
In-depth knowledge of software languages and platforms particularly needed for troubleshooting modern development platforms and frameworks.
In-depth knowledge of Enterprise level integration technologies, tools, and patterns including but not limited to: J2EE application servers, Webservers, RESTful web services, ActiveMQ, Camel, etc.
In-depth knowledge of multiple software languages and tools such as Java, Ruby, Angular, JavaScript, C#, ASP.Net, HTML, XML, PHP, Perl, etc.
In-depth knowledge of Applications and Service Monitoring and Telemetry such as Splunk, ELK (Elasticsearch / Logstash / Kibana), Prometheus, Grafana, Monit, etc.
In-depth knowledge of Database solutions such as MySQL, MongoDB, Oracle, MS SQL, NoSQL, etc.
In-depth knowledge of Operating systems such as Windows, UNIX, Linux, etc.
In-depth knowledge of Configuration management, Agile processes, Continuous Integration, Continuous Delivery and build procedures, including source control and build tools such as SVN, Artifactory, GIT, Bamboo, Chef, Jenkins, etc.
Understanding of TCP/IP and higher-level networking protocols such as HTTP, FTP.
Understanding of Telecom and OSS concepts include order management, provisioning, service assurance, trouble management, billing, and invoicing.
Understanding of Database concepts.
Understanding of Enterprise software concepts such as transactional processing, clustering, high availability, and redundancy.
Understanding of Software functionality and performance testing.

Nice To Haves

Experience within the telecommunications industry.
Other telecom industry or job specific certifications.

Responsibilities

Design, develop/build and test applications, integrations, scripts, automations, and other software solutions that meet business objects and requirements, while adhering to the SDLC, security standards, development guidelines and best practices. Define system performance standards and KPI’s.
Properly and accurately estimate, track, and document all development efforts to all departmental and team standards and specification requirements. This might include, but is not limited to, detailed LOE estimates, technical specifications, flowcharts, architectural diagrams, administration instructions and end-user manuals.
Collaborate, as needed, with project managers, business analysts and other developers as well as other project resources during the scoping, requirements gathering and design phases of projects. Comply with all project plans throughout the development process.
Provide exceptional customer, end-user, and stakeholder support always.
Troubleshoot and debug solutions to resolve incidents and ongoing problems.
Monitor systems performance and identify areas of improvement.
Upgrade, reconfigure and improve solutions, as needed, to achieve high usability, reliability, availability, accuracy, and performance and either reduce or eliminate technical debt.
Architecting and delivering high-performance, responsive web interfaces across both mobile and desktop platforms.
Deploying and customizing diverse Content Management Systems, with specific proficiency across platforms such as Sitecore, Adobe Experience Manager, Drupal, WordPress, and Contentful.
Build and consume scalable web services and advanced APIs utilizing REST, GraphQL, and WebSocket protocols.
Champion modern web application engineering principles and development methodologies.
Operating within Agile environments, leveraging practices like Test-Driven Development (TDD) and Peer Programming to deliver clean, maintainable code.
Advance cutting-edge system designs, specifically focusing on Composable Architecture, Serverless Compute, and fully automated CI/CD deployment pipelines.
Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Take ownership and accountability of problems and facilitate finding a solution, involving other groups as necessary. Own and manage priorities and individual tasks without direct supervision. Take initiative and seek out opportunities. Assess and accept risks and learn from mistakes.
Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles. Lead by example on all fronts.
Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Build and maintain effective working relationships with leadership, peers, customers, and vendors. Work to resolve problem relationships directly. Ability to work independently and within a team environment, professionally.
Conveys thoughts and expresses ideas appropriately and professionally, including the ability to explain technical concepts to all audiences including software diagramming such as UML. Decision making, problem solving, both technical and procedural. Ability to facilitate strategic and tactical discussion between business users and stakeholders, technical teams, and IT leadership. Take initiative to initiate communication amongst teams, including remote team members.
Follows internal controls; protects company and customer confidential information; abides by GCI’s Code of Business Conduct & Ethics.
Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Provide a professional level of service to both external and internal customers.
Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
Uses a combination of knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to provide training to team members on technology.
Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
Apply Engineering principles and techniques of Computer Science, Engineering, and mathematical analysis.
Ability to work with other developers and inter-disciplinary teams collaboratively and professionally.
Follow and enforce established procedures.
Research new configuration tools and methodologies.
Research new software development tools and methodologies, evaluating opportunities for efficiency or quality gains.
Establishes standards for software "build" process used to organize/document artifacts from developer build requests.
Materially participates in the Company’s adoption of continuous integration and development operations practices as well as applicable ITIL practices.