Software Engineer III, Forward Deployed

X-energy•Rockville, MD

17h•$120,000 - $145,000•Hybrid

About The Position

This role serves as the critical bridge between X-energy's APEX platform development team and stakeholders across the organization. The Forward Deployed Software Engineer is responsible for maximizing APEX platform adoption and effectiveness through direct stakeholder engagement, training, support, and feedback integration. This customer-facing technical role requires deep expertise in agentic AI workflows and enthusiasm for empowering teams with AI-native solutions. The position combines stakeholder enablement responsibilities with hands-on product engineering work, ensuring that developed solutions address real-world engineering, manufacturing, regulatory, and deployment challenges. This role is essential to X-energy's mission of becoming an AI-first organization and setting the industry standard for nuclear deployment speed and operational excellence.

Requirements

Bachelor's degree in Computer Science, Engineering, or related field from an accredited university or college
5 plus years of relevant experience
3+ years of experience in customer-facing technical roles (solutions engineering, technical account management, developer relations, or similar)
Strong expertise in agentic AI workflows and practical LLM applications
Proven ability to explain complex technical concepts to both technical and non-technical audiences
Experience developing with React, TypeScript, and modern JavaScript frameworks
Proficiency with AWS services and cloud-based application architecture
Hands-on experience with Git, GitLab, CI/CD, and modern development workflows
Strong written and verbal communication skills, including experience creating technical content (blog posts, documentation, presentations)
Demonstrated ability to gather requirements from stakeholders and translate them into technical solutions
Experience with support ticket systems and feedback management tools
Self-motivated with excellent time management and organizational skills
Ability to context-switch between training, support, and development responsibilities
Genuine enthusiasm for AI technology and passion for helping others leverage it effectively
Ability to work hybrid schedule in Rockville, MD office Tuesday, Wednesday, and Thursday

Nice To Haves

Experience in the nuclear energy industry or other highly regulated technical fields
Background in technical training, developer advocacy, or developer relations
Experience with LangChain, LangGraph, AWS Bedrock, or similar AI frameworks
Familiarity with containerization (Docker) and infrastructure-as-code (Terraform)
Prior experience building internal tools or platforms for engineering organizations
Knowledge of enterprise systems integration (ERP, PLM, project management tools)
Experience conducting workshops, webinars, or conference presentations
Proficiency with Claude Code or similar AI-assisted development tools
Understanding of nuclear engineering workflows and terminology
Experience with video production and content creation tools
Background in product management or user experience research

Responsibilities

Design and deliver customized training sessions for individual work groups and departments on APEX platform capabilities and agentic AI workflows
Conduct regular office hours (both virtual and in-person) to provide hands-on assistance and answer technical questions
Organize and present lunch-and-learn sessions featuring new APEX features, use cases, and best practices
Create weekly blog posts and video content showcasing APEX applications, tips, and success stories
Coordinate with the training team to develop comprehensive APEX curriculum, documentation, and learning materials
Plan, organize, and facilitate APEX workshops and conferences for internal and external audiences
Manage and respond to feedback submitted through the APEX feedback board, prioritizing and categorizing issues
Administer the APEX roadmap voting system, ensuring stakeholder input informs product development priorities
Respond to support questions across multiple channels, troubleshooting issues and escalating when necessary
Continuously assess and improve APEX documentation based on user feedback and common support issues
Identify gaps in platform adoption and develop targeted enablement strategies
Build and maintain relationships with key stakeholders across engineering, manufacturing, regulatory, and business functions
Serve as the voice of the customer within the product engineering team, translating stakeholder needs into technical requirements
Design and implement agentic AI workflows that solve specific departmental challenges
Develop front-end interfaces using React, TypeScript, Tailwind CSS, and Vite for APEX applications
Build backend service solutions using AWS services (Lambda, ECS, DynamoDB, etc.) to support AI-powered applications
Create proof-of-concept demonstrations to validate solution approaches with stakeholders before full development
Collaborate with the AI and Application Development team on feature prioritization and roadmap planning
Conduct user acceptance testing with stakeholders to ensure solutions meet real-world requirements
Implement feedback loops between users and developers to rapidly iterate on solutions
Develop integration points between APEX and existing enterprise systems (Workday, Deltek, P6, etc.)
Participate in code reviews and contribute to engineering best practices
Leverage Claude Code and AI-assisted development tools to accelerate delivery
Document technical implementations and integration patterns for internal knowledge sharing
Maintain professional demeanor and behavior at all times in all forms of communication
Perform work in accordance with X-energy quality assurance procedures
Execute core tasks and responsibilities with minimal supervision in a fast-paced, team-oriented environment
Perform other duties as assigned by manager