Software Engineer II
About The Position
Disney Entertainment and ESPN Product & Technology is a global organization focused on building and advancing the technological backbone for Disney’s media business. The team combines technology with creativity to create world-class products, enhance storytelling, and drive innovation and scalability. This role is within the Product Engineering team, specifically the Observability & Insights group, which ensures the reliability and performance of Disney Streaming’s distributed systems. The group translates operational and performance data into actionable insights to inform decisions and foster a culture of accountability and learning. They aim to reduce manual work through automation and AI, accelerating developer productivity and innovation by building telemetry, dashboards, alerting, insights pipelines, and developer experience tooling.
Requirements
- 3+ years of experience in software engineering or equivalent training.
- Experience developing and testing features within existing codebases.
- Proficiency in one or more backend languages such as Go, Java, Python, or Node.js.
- Experience with distributed systems, cloud infrastructure (AWS), and Kubernetes.
- Understanding observability fundamentals: metrics, logs, distributed tracing, alerting, SLIs/SLOs.
- Ability to break down features into tasks and communicate clearly about technical issues and decisions.
- Ability to participate in architecture discussions and contribute to code reviews.
Nice To Haves
- Experience with modern observability platforms (Grafana, Prometheus, OpenTelemetry, Datadog, New Relic, OpenSearch).
- Familiarity with building telemetry or real-time data pipelines.
- Experience participating in incident response or reliability engineering processes.
Responsibilities
- Build and enhance tools for metrics, logs, traces, event correlation, insights dashboards, and monitoring services.
- Write clean, maintainable code that integrates existing observability frameworks.
- Implement features within telemetry ingestion pipelines and storage layers.
- Automate infrastructure provisioning and management using Infrastructure as Code (IaC) tools.
- Collaborate with service engineering teams to design and instrument consistent, high-quality telemetry.
- Build dashboards, automated reports, and insightful visualizations.
- Work with incident response partners to refine and automate alerting mechanisms.
- Contribute to technical design documents for new observability features and improvements.
- Participate in peer code reviews.
- Help evaluate technical tradeoffs and propose improvements to existing observability patterns.
- Assist in improving service reliability by leveraging observability tools.
- Contribute to post-incident reviews by proposing durable changes to telemetry, alerting, or insights workflows.
- Identify opportunities to automate manual developer or SRE workflows.
- Break down incoming features into actionable engineering tasks with clear deliverables and timelines.
- Document changes, patterns, and best practices.
- Begin taking ownership of specific subsystems or components within the observability platform.
- Support and mentor interns or early-career team members.
Benefits
- Full range of medical, financial, and/or other benefits
- Bonus and/or long-term incentive units may be provided
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
