Software Engineer II - Application Development and Support

Frost Bank • San Antonio, TX

19h

About The Position

As a Software Engineer II – Application Development and Support at Frost, you will design, configure, test, implement, support, and document solutions for assigned applications across the organization. The role combines application development with operational support, including monitoring systems, troubleshooting issues, and helping improve system stability and reliability. You will work with project teams, vendors, business partners, and other Software Engineers to provide technical support and deliver effective solutions.

Requirements

• Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent experience.
• Typically at least 2 years of experience, with demonstrated ability to independently identify program issues, troubleshoot root causes, and develop appropriate solutions.
• Demonstrated experience with Java, microservices, SQL, Unix shell scripting, and AI technologies.

Nice To Haves

• Knowledge and domain expertise in Commercial Letters of Credit (LC) systems.
• Strong understanding of commonly used programming and application support concepts, practices, and procedures.
• Experience supporting enterprise applications and collaborating with third-party vendors to resolve issues.
• Working knowledge of Linux environments, application logs, SQL, APIs, file transfers, and batch processing.
• Strong verbal and written communication skills, including the ability to communicate effectively with technical and non-technical audiences.

Responsibilities

• Design, write, test, implement, and document solutions for assigned program modules.
• Collaborate with project teams, vendors, business partners, and other Software Engineers to provide technical support.
• Monitor, troubleshoot, and resolve defects, incidents, and production issues for assigned IT systems and applications.
• Analyze application issues, perform root cause analysis, and implement solutions to improve system stability and reliability.
• Participate in application deployments, testing, production patching, disaster recovery tests, maintenance activities, and ongoing operational support.
• Create and maintain technical documentation, support procedures, and knowledge articles for assigned applications.
• Act with integrity, caring, and excellence to achieve all-win outcomes.

Benefits

• Medical, dental, and vision insurance.
• Long-term disability insurance.
• Life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Health and wellness programs, including an Employee Assistance Program.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level