Software Engineer II (Onsite)
About The Position
The C2BMC Next Program, based in Colorado Springs, CO is seeking a X-Lab System Administrator to act as the first line of defense for user level interactions and issues. The position will be primarily supporting users in person. secure phone, email or instant message (IM). This position will be customer-facing, so refined customer service skills, in addition to IT skills, is a must for this position. This position will support MDA flight tests and focus on the integration of the R&D systems into C2BMC and will contribute to other ongoing X-Lab projects as needed. Support users in an enterprise level system. Install and troubleshooting windows and Linux applications.
Requirements
- Experience with supporting users in an enterprise level system.
- Experience with installing and troubleshooting windows and Linux applications.
- Experience with Java.
- Comfortable with interfacing professionally with users and customers in an IT service type setting.
- Ability to write and edit technical documentation of processes/procedures in solutions such as Atlassian Confluence.
- Experience with agile development methodologies.
- Must possess a DoD 8140 certification at IA Level II or higher (Security+ CE, Security. CCNA Security, CySA+ , GICSP, GSEC, SSCP, CASP+ CE, CISSP).
- Candidate will be responsible for maintaining DoD 8140 certification for the full contract period.
- Active and transferable Secret U.S. government issued security clearance is required prior to start date.
- Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 2 years of prior relevant experience or an Advanced Degree in a related field.
Nice To Haves
- Experience with supporting users in an enterprise level system.
- Experience with installing and troubleshooting windows and Linux applications.
Responsibilities
- Support users in an enterprise level system.
- Install and troubleshoot windows and Linux applications.
- Write and edit technical documentation of processes/procedures in solutions such as Atlassian Confluence.
- Act as the first line of defense for user level interactions and issues.
- Support MDA flight tests and focus on the integration of the R&D systems into C2BMC.
- Contribute to other ongoing X-Lab projects as needed.
Benefits
- Medical, dental, and vision insurance.
- Three weeks of vacation for newly hired employees.
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
- Tuition reimbursement program.
- Student Loan Repayment Program.
- Life insurance and disability coverage.
- Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
- Birth, adoption, parental leave benefits.
- Ovia Health, fertility, and family planning.
- Adoption Assistance.
- Autism Benefit.
- Employee Assistance Plan, including up to 10 free counseling sessions.
- Healthy You Incentives, wellness rewards program.
- Doctor on Demand, virtual doctor visits.
- Bright Horizons, child and elder care services.
- Teladoc Medical Experts, second opinion program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
