Software Engineer II

Microsoft•Redmond, WA

About The Position

Join the Windows Servicing and Delivery (WSD) team! Our core mission is to keep customers and the Windows ecosystem protected and productive by delivering monthly Windows updates to over 1 billion devices running various versions of the Windows operating system. The Trusted Servicing Experiences (TSX) DASHX team within WSD is a world-class, customer-focused group tackling unique engineering challenges and offering countless opportunities to learn and grow your career. We are committed to developing high-quality features that serve millions of Windows customers worldwide. DASHX Engineering team focus areas: Design, develop, and maintain high-quality Windows features and system experiences, working across Windows platform components, system services, APIs, diagnostics infrastructure, and user-facing experiences. Build capabilities that help Windows understand, diagnose, and surface device, application, process, performance, and reliability state. Develop experiences that help users identify and resolve system issues. Develop and improve capabilities related to CPU, memory, disk, network, GPU, energy, and other system resources, with a focus on performance, efficiency, accuracy, and actionable insights. Build modern, responsive, and accessible Windows experiences, including investments in areas such as Task Manager and other system management, diagnostics, and troubleshooting experiences. Apply AI technologies to Windows scenarios where they can improve diagnostics, troubleshooting, automation, insights, and user experiences. Bring proven experience developing or integrating AI-powered capabilities into production software. Design solutions that span application, service, and operating system boundaries. Develop robust interfaces and integrations while maintaining compatibility, reliability, security, and performance. Build solid automated, integration, regression, accessibility, performance, and compatibility validation across diverse Windows hardware, applications, and system configurations. Use telemetry, diagnostics, experimentation, dashboards, and data pipelines to understand product behavior, reliability, performance, failures, and end-to-end user experiences. Drive features through design, implementation, experimentation, flighting, localization, validation, deployment, and production rollout using Windows engineering and release processes. Maintain high engineering standards across security, privacy, accessibility, performance, reliability, compatibility, compliance, code quality, and operational readiness. We are a unique team with broad impact and ample growth opportunities. We are looking for a passionate Software Engineer II willing to work in a team environment and interested in learning broad feature areas, investigating, and solving complex problems for our customers. While the work is technically rewarding, our team also provides the unique opportunity to showcase cross-group collaboration, and leadership skills needed to grow your career. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C++ OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C++ OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C++ OR equivalent experience.

Responsibilities

You will be part of a software engineering team working on Task Manager and other system tools/components.
You will own multiple features from end to end—from architecture and implementation to testing, deployment, monitoring, and support—allowing you to build broad technical knowledge while developing deep expertise in key areas.
As you are tasked to solve complex Windows customer-reported problems, you will have an opportunity to build solid Windows internals fundamentals that go a long way in your career, learn how to write secure code, and pick up debugging skills in a team environment.
Creates and implements code for a product, service, or feature, reusing code as applicable.
Writes and learns to create code that is extensible and maintainable.
Considers diagnosability, reliability, and maintainability with few defects, and understands when the code is ready to be shared and delivered.
Applies AI tools to gain productivity and efficiency, coding patterns and best practices to write code.
Develops clear, well-articulated test plans, defines success criteria for outcomes such as unit tests, and improves coverage by adding new tests, removing outdated ones, and consolidating related tests.
Contributes to broader test-case coverage and incorporates automation into test planning.
Identifies efforts to integrate instrumentation for gathering telemetry data on system behavior such as performance, reliability, availability, usage, and safety mechanisms