Software Engineer II

American Express•New York, NY

About The Position

As American Express continues to grow, so does the technology infrastructure that powers our products and services globally. Our organization is focused on enabling engineers to rapidly build and deploy new applications, helping American Express bring products to market quickly, efficiently, and reliably while delivering exceptional experiences for our customers around the world. As a Software Engineer (E1), you will join a team building platforms, services, and developer capabilities that simplify how applications are developed and operated at scale. Some of the engineering challenges the team works on include: Defining and improving the developer experience for the next generation of American Express applications. Building automation to provision infrastructure and deploy software across hundreds of applications. Developing and operating highly available global services with compute and data distributed across geographically diverse environments. Building cloud-native platforms and services that are secure, reliable, scalable, and extensible. Improving automation, deployment, observability, and operational capabilities across our technology ecosystem. Our technology environment includes Go, Java, Kotlin, TypeScript, JavaScript, and Python; React for browser-based applications; GitHub Enterprise and GitHub Actions for source control and CI/CD; and Kubernetes-managed containers running across private and public cloud environments. Additional technologies used across our ecosystem include GraphQL, gRPC, Kafka, Postgres, Couchbase, Cassandra, Elasticsearch, Redis, OpenTracing, Jaeger, Prometheus, and Grafana.

Requirements

3+ years of professional software engineering experience.
Experience designing, developing, and supporting production software applications or services.
Hands-on development experience with Java and/or Go.
Experience developing cloud-native applications and distributed systems.
Experience with DevOps practices, such as building CI/CD pipelines, infrastructure automation, or configuring cloud-hosted environments.
Experience with containerization and orchestration technologies such as Docker and Kubernetes.
Working knowledge of Git-based software development and modern software engineering practices.
Understanding of software design principles, automated testing, security, reliability, and operational best practices.
Strong problem-solving skills with the ability to make sound technical decisions in collaboration with other engineers.
Strong communication and collaboration skills, including the ability to give and receive constructive feedback and work effectively across teams.
Experience supporting or mentoring junior engineers.

Nice To Haves

Experience with technologies such as Kotlin, TypeScript, Python, or JavaScript.
Experience with public or private cloud platforms and cloud infrastructure.
Experience with GitHub Enterprise and GitHub Actions.
Experience building or operating Kubernetes-based platforms.
Familiarity with distributed systems technologies such as Kafka, gRPC, GraphQL, Postgres, Couchbase, Cassandra, Elasticsearch, or Redis.
Experience with observability and monitoring technologies such as OpenTracing, Jaeger, Prometheus, or Grafana.
Experience building developer platforms, infrastructure automation, or internal developer tooling.

Responsibilities

Scope technical projects and translate requirements into well-defined user stories and engineering tasks.
Contribute directly to the architecture, design, development, testing, deployment, and operation of software systems.
Design and build secure, reliable, scalable, maintainable, and extensible cloud-native applications and services.
Develop automation and platform capabilities that improve developer productivity and application delivery.
Build and enhance CI/CD pipelines and cloud-hosted environments.
Participate in technical design discussions and make sound engineering decisions in collaboration with teammates and partner engineering teams.
Apply software engineering best practices, including code reviews, automated testing, observability, security, and operational readiness.
Troubleshoot complex technical issues and contribute to the reliability and performance of production systems.
Collaborate effectively with engineers and stakeholders across teams to deliver high-quality solutions.
Mentor and support junior engineers, helping them develop their technical skills and engineering practices.
Continuously identify opportunities to simplify processes, improve automation, and enhance the overall developer experience.