Software Engineer, Back-End - Go (NY)
About The Position
Superhuman is hiring a Back-End Engineer to build and operate the systems powering AI agents and products across its suite, including Go, Mail, Docs, and Enterprise. The work combines systems engineering and AI, spanning agent orchestration, task scheduling, session and conversation history, client-server protocols, real-time infrastructure, connector integrations, and data pipelines. Engineers help develop infrastructure that supports custom agents and scale AI-powered features for consumer and enterprise customers. The role offers opportunities to shape the product roadmap and collaborate across engineering disciplines. The team emphasizes documentation, testing, reliability, and mentoring. The position is based in Superhuman’s NYC office in the Flatiron District, with a hybrid schedule requiring at least two in-office days per week, Tuesdays and Thursdays.
Requirements
- At least 5 years of back-end development experience, with strong fundamentals in algorithms, data structures, and system design.
- Experience building, deploying, and debugging production systems at scale.
- Experience with AWS or another cloud platform such as GCP or Azure.
- Comfort working with AI-powered systems, such as infrastructure for LLM-based features, agentic workflows, or ML pipeline integrations.
- Fluency with AI coding tools such as Copilot, Cursor, or Claude Code, and a point of view on how they change software development.
- Deep understanding of CI/CD and infrastructure as code.
- Ability to work independently, manage priorities across multiple projects, and collaborate effectively with cross-functional teams.
- Strong product instincts, including care for end-user experience and the ability to make tradeoffs between speed and reliability.
Nice To Haves
- Prior experience building back-end services for AI products.
- Experience with real-time systems, event-driven architectures, or high-throughput API design.
Responsibilities
- Build and operate high-throughput production services for AI agent orchestration, connector integrations, and real-time data pipelines.
- Design and build core platform services, including task schedulers, session and conversation history, client-server protocols, and APIs connecting the AI engine to product surfaces.
- Work across the Superhuman product suite, including Go, Mail, Docs, and Enterprise, based on team and role fit.
- Collaborate with ML/AI, Product, and Front-End engineers to ship AI-powered features end to end.
- Build and evolve infrastructure as code to support high availability for consumer and enterprise customers.
- Contribute to an engineering culture focused on documentation, testing, and reliability.
- Mentor and grow junior engineers.
Benefits
- Competitive pay.
- Medical, dental, vision, mental health, and fertility benefits.
- Disability and life insurance options.
- 401(k) and RRSP matching.
- Paid parental leave.
- 20 days of paid time off per year.
- 12 paid holidays per year and two floating holidays per year.
- Flexible sick time.
- Stipends for caregiving, pet care, wellness, home office, and other needs.
- Annual professional development budget and opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
