Software Engineer, Agent
About The Position
Variance is hiring a Software Engineer, Agent to own the technical delivery of AI agents for enterprise fraud and risk workflows. The role involves building production-grade agents that make decisions in complex, high-consequence environments and working directly with customers from initial demos through production deployment and expansion. This is a foundational hire with the opportunity to shape the function and influence the product roadmap. The position is in person at Variance’s San Francisco, California office. The engineer will work with operational stakeholders to understand and encode their judgment, translate customer workflows and edge cases into technical evaluations, and develop agents from pilot through continuous iteration. The role also partners with the sales team on technical discovery and customized demos. Learnings from customer deployments will inform Variance’s context engine, entity graph, and agentic review automation roadmap.
Requirements
- 3–5 years of experience in customer-facing technical roles, forward-deployed or solutions engineering, or software engineering with direct customer exposure.
- Strong software engineering fundamentals and a track record of shipping end-to-end production systems.
- Hands-on experience building with LLMs, including prompt and context engineering, tool use, and evaluations.
- Calibrated judgment about what models can and cannot do reliably.
- Strong problem-solving skills in ambiguous, fast-changing environments, including the ability to turn an unclear customer workflow into a working system.
- Comfort working directly with customers and communicating complex technical concepts to engineers and executives.
Nice To Haves
- Familiarity with deploying agentic systems in production.
- Experience in fraud or risk.
- Experience shipping into regulated environments, including security reviews, data residency, or audits.
Responsibilities
- Design and ship production-grade AI agents that make decisions in fraud and risk workflows, including deployments at the scale of millions of investigations.
- Design customer-specific evaluations and proofs of concept, and drive the technical execution of pilots and production deployments.
- Translate customer data, pain points, and workflow edge cases into technical evaluations; communicate technical findings to executive stakeholders.
- Work with operational stakeholders to understand how investigations are performed and encode their judgment into agents.
- Own the agent development lifecycle, from scoping workflows and engineering agent context and tools through evaluation, deployment, and continuous iteration against production data.
- Build evaluations that measure decision quality and tune agent performance.
- Partner with sales on technical discovery and create customized demo environments using customer data, industry context, and target use cases.
- Use patterns observed across customer deployments to help shape the product roadmap.
Benefits
- Platinum-level medical, dental, and vision insurance.
- Unlimited PTO, sick leave, and parental leave.
- Up to $100 per month in reimbursement for personal health and wellness expenses.
- Up to $200 per month in commuter benefits.
- Free lunch and dinner.
- 401(k) plan with employer match, eligible after 6 months.
- Meaningful equity in a fast-growing, Series A company.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
