Software Engineer, Agent - Public Sector

Sierra•San Francisco, CA
•$180,000 - $390,000•Onsite

About The Position

Sierra is seeking a Software Engineer for its Public Sector team. This role involves designing and building AI agents for government institutions at the Federal and state level. The Public Sector team is focused on bringing Sierra's industry-leading AI technology to US public sector partners, aiming to redefine the relationship between the government and its citizenry. The agents currently help citizens access social services, report fraud, and understand government systems, while also empowering officials to better hear constituent concerns. Sierra is explicitly nonpartisan and committed to helping public servants leverage AI for their missions. The company culture is guided by values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.

Requirements

  • Full stack software development skills and familiarity with AI development processes.
  • A passion for public sector work and a faith in the potential of our institutions to transform outcomes for their constituents.
  • Comfort working directly with customers to understand their needs and solve real-world problems. A core part of the role is coordinating directly with public servants at our partners to understand their workflows.

Nice To Haves

  • Experience building conversational or long-horizon agents using proprietary or open source frameworks.
  • Demonstrated track record ambiguity, for example as part of a founding team, new initiative at a large enterprise, forward deployed engineering, or elsewhere.
  • A prior understanding of government work and its complexities, including procurement, regulation, and patterns of partnership.

Responsibilities

  • Design and build production-grade AI agents for government institutions at the Federal and state level.
  • Partner closely with industry leadership to build our public sector team, including our capture motion, market strategy, and product components to scale quickly.
  • Work closely with institutions to understand their most urgent needs and identify novel opportunities to expand our impact - for example through outbound contacts or long-horizon agents.
  • Build the future of the platform: Your direct work with public sector customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development.

Benefits

  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary benefit stipend giving people the ability to spend where it matters most
  • Free alphorn lessons
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