Software Engineer 2 - Observability
About The Position
We are looking for a skilled Observability Software Engineer to design, implement, and maintain large‑scale observability platforms that provide deep visibility into distributed systems. You will work across engineering teams to ensure our services are measurable, reliable, performant, and debuggable. This role requires a strong background in software engineering, modern cloud-native observability stacks, and data‑driven operational excellence. Join us to do the best work of your career and make a profound social impact as a Software Engineer 2 on our Software Engineering Team in Hopkinton, MA. What you’ll achieve You will help define and evolve the observability strategy for our services, ensuring engineers have the right insights to build, operate, and scale high‑quality software. You'll work across teams to deliver robust telemetry, enhance reliability, and enable data‑driven operational excellence.
Requirements
- 2–5 years of experience in a Software Engineering role
- Strong programming skills in Python
- Experience with cloud‑native platforms (Kubernetes, containers, service mesh architectures)
- Hands‑on expertise with modern observability stacks (OpenTelemetry, Prometheus/Grafana, ELK/EFK, Datadog, New Relic, etc.).
- Familiarity and understanding of distributed systems, telemetry data flows, and performance engineering
- Experience building automation and CI/CD pipelines
Nice To Haves
- Bachelor’s degree or related experience
Responsibilities
- Build scalable telemetry pipelines using technologies such as OpenTelemetry, Prometheus, Grafana, ELK/EFK, Jaeger, Tempo, or similar.
- Develop instrumentation libraries, SDKs, agents, and exporters for distributed services.
- Optimize ingestion, storage, and query performance for high‑volume telemetry data.
- Partner with engineering and SRE teams to define and measure SLIs/SLOs/SLAs.
- Automate deployments and configuration of observability systems.
- Implement observability frameworks covering metrics, logs, traces, profiling, and events.
Benefits
- Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
