About The Position

Responsible for providing Embedded Software/Hardware support for operations, supply chain and R&D. Troubleshooting support for new and existing products. Helps to ensure operational goals and continuous improvement for the product portfolio. Maintains, manufacturing and test equipment to ensure highest manufacturing processes uptime and reliability.

Requirements

  • Must have strong organizational and time-management skills to prioritize and complete multiple competing tasks within a limited schedule.
  • Must have a strong system and component troubleshooting skills with prior experience in the field of technical support.
  • Ability to effectively communicate with coworkers, subordinates, customers, and other departmental personnel in a professional and positive manner.
  • Technical writing skills to include the preparation of engineering test protocols, engineering test reports, and manufacturing Standard Operating Procedures.
  • Familiarity with engineering documentation processes, especially software documentation such as block-diagrams, flow charts, SW version control systems, and the like.
  • Record and evaluate testing data, alter designs as necessary to bring them to national and international safety, performance and efficiency standards
  • Familiar with software test methodologies and architecture including Jenkins environment with HIL.
  • Proficient with version control systems such as GIT or Subversion.
  • Requires strong ability to work with others in the department to share specific knowledge of products, processes, and/or procedures to continuously make improvements.
  • Prepare and conduct technical meetings/presentations.
  • Preparation of routine layouts, detail drawings, sketches, and diagrams revisions and update of CAD drawings.
  • Ability to effectively use MS Office, Word, Excel, and PowerPoint, Teams and Sharepoint (or their equivalent).
  • Ability to communicate with others in acceptance of desired changes, improvements of software design.
  • Position may require travel and overnight stay on workdays and weekends.
  • Embedded systems firmware/software.
  • C, C++, Python.
  • PLC from Beckhoff and Siemens.
  • LabVIEW
  • Control systems, PID, MPC.
  • PCB soldering skills
  • EtherCat, Ethernet (TCP/IP), DeviceNet
  • Jenkins, HIL.
  • SPI, I2C, RS232, RS485, CAN, SCI, UART interfaces
  • TI DSP C2000, C28x, TMS320x.
  • TI Code Composer Studio
  • Understand PCBA layouts and schematics.
  • Multimeters, Oscilloscopes and debugging tools.
  • Valid driver license.

Nice To Haves

  • Direct experience with downstream pressure control systems and vacuum valves preferred.
  • RTOS and bare metal firmware
  • Stepper motor control and encoders.
  • Modbus
  • MATLAB
  • Jira, Confluence and Bitbucket.
  • Azure Cloud
  • ARM MCUs.
  • Keil, IAR
  • JTAG

Responsibilities

  • Validation, documentation, and management of software, firmware, electronics hardware and test equipment for our products.
  • Interface with other engineering disciplines, product management, operations and supply chain teams
  • Perform and assist remote, supplier on-site premises troubleshooting and problem solving of existing products.
  • Provide support for manufacturing and troubleshooting of current and future products.
  • Generate and maintain documentation for suppliers.
  • Generate and maintain automated tests and test benches to ensure high-quality and accurate functionality of products.
  • Be involved in the full life cycle of software, firmware and hardware development from concept through integration, test, and release.
  • Actively support, engage and interact with other development teams in the Pfeiffer Vacuum group to ensure conformance with existing product platforms and communication protocols, processes and procedures
  • Hands-on problem solving including actively maintaining and repairing tools including soldering and test cable preparation.
  • Addresses and resolves equipment related problems regarding technical issues or quality concerns by proposing timely and effective solutions
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