Software Development Specialist 3

State of Ohio • Columbus, OH

3d • Onsite

About The Position

In this role, you will work hands on across both Salesforce development and platform administration. Most days involve building and enhancing Salesforce applications using Apex, Lightning Web Components, Flows, Visualforce, SOQL/SOSL, and OmniStudio tools such as FlexCards, OmniScripts, DataRaptors, and Integration Procedures. You’ll regularly use VS Code with Salesforce extensions and follow established coding standards, performing peer code reviews to ensure quality. A significant part of the job includes designing technical solutions from business requirements, maintaining integrations with external systems (such as MuleSoft), and supporting production issues by troubleshooting and resolving defects. You’ll be responsible for unit testing, system testing coordination, debugging, and helping users through acceptance testing. ServiceNow will be used to manage incidents, document activity, and track remediation. You’ll also follow DevOps best practices including CI/CD pipelines, Git-based version control, deployment automation, and release management. Staying current with Salesforce releases and applying new features will be an ongoing expectation. On the administrative side, tasks include managing platform configurations, maintaining users and security settings, updating roles and permission sets, and performing sandbox refreshes as needed. The work is a blend of development, problem-solving, platform maintenance, and collaboration. You can expect shifting priorities, technical complexity, and a steady balance between new feature development and production support.

Requirements

• 60 mos. combined work experience in any combination of the following: assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met including 12 mos. work experience in the primary technology (Salesforce) as specified by the agency position description & job posting.
• OR completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met including 12 mos. work experience in the primary technology (Salesforce) as specified by the agency position description & job posting.
• OR completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met including 12 mos. work experience in the primary technology (Salesforce) as specified by the agency position description & job posting.
• OR equivalent of minimum class qualifications for employment noted above.
• Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

Nice To Haves

• Salesforce Platform Developer I (PDI) certification; PDII is a plus.
• Experience with DevOps tools such as Gearset, Git, Copado.
• Experience working in Agile/Scrum environments.
• Experience with Public Sector Solution Object model/Omnistudio Components.

Responsibilities

• Building and enhancing Salesforce applications using Apex, Lightning Web Components, Flows, Visualforce, SOQL/SOSL, and OmniStudio tools such as FlexCards, OmniScripts, DataRaptors, and Integration Procedures.
• Using VS Code with Salesforce extensions and following established coding standards.
• Performing peer code reviews to ensure quality.
• Designing technical solutions from business requirements.
• Maintaining integrations with external systems (such as MuleSoft).
• Supporting production issues by troubleshooting and resolving defects.
• Responsible for unit testing, system testing coordination, debugging, and helping users through acceptance testing.
• Managing platform configurations.
• Maintaining users and security settings.
• Updating roles and permission sets.
• Performing sandbox refreshes as needed.
• Following DevOps best practices including CI/CD pipelines, Git-based version control, deployment automation, and release management.
• Staying current with Salesforce releases and applying new features.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree