Software Development Process Engineer Software Quality Governance

Cb•Erie, PA

9d•Onsite

About The Position

The Software Development Process Engineer will tailor, define, document, and deploy software development processes across engineering teams. The role establishes software quality metrics, monitors process effectiveness and adherence, and drives continuous improvement to strengthen engineering quality and consistency. It also supports software quality governance by preparing reports, identifying risks and process gaps, and helping teams implement standardized development practices. The engineer performs root cause analysis using techniques such as 5 Whys and Fishbone diagrams, assesses quality assurance performance through measures including first-pass yield, and maintains process documentation aligned with organizational quality standards. The role also provides training, guidance, and coaching to engineering teams and supports corrective actions and measurable process improvement initiatives. The position is onsite in Erie, Pennsylvania; relocation is open.

Requirements

Approximately 10–15 years of overall experience in Software Development or Software Quality Assurance.
At least 5 years of experience in Software Quality Assurance or Software Quality Governance.
Strong experience defining, implementing, and improving software development processes.
Experience with multiple software development methodologies, including Waterfall, Iterative, and Agile.
Proven track record implementing industry best development practices across different work cultures and environments.
Experience leading projects of varying size and complexity using multiple development processes.
Experience working with Quality Management Systems (QMS) in large, matrixed organizations.
Demonstrated experience using software development process improvement techniques to drive organizational change.
Strong hands-on experience with root cause analysis techniques and quality control tools, including 5 Whys and Fishbone analysis.
Proficiency in Microsoft Excel, Visio, and related process documentation and reporting tools.
Strong leadership, training, coaching, and stakeholder communication skills.
Excellent written and verbal communication skills.
Educational background in Engineering or Software Development.
Ability to manage multiple priorities while maintaining process quality and delivery timelines.

Nice To Haves

Experience developing internal tools or reporting solutions using Power Apps, Power BI, Python, or similar technologies.
Experience supporting software process governance across multiple engineering teams.
Experience developing quality metrics, process improvement reports, and governance dashboards.

Responsibilities

Tailor, define, document, and deploy applicable software development processes across engineering teams.
Establish and implement software quality metrics to measure process effectiveness and adherence.
Drive continuous software process improvement initiatives to improve engineering quality and consistency.
Monitor software quality assurance performance, prepare governance reports, and highlight potential risks.
Conduct software process gap analysis and identify opportunities for improvement.
Perform root cause analysis using quality control techniques such as 5 Whys and Fishbone diagrams.
Ensure software quality assurance parameters are achieved and process adherence is demonstrated through first-pass yield analysis.
Develop and maintain software process documentation aligned with organizational quality standards.
Provide training, guidance, and coaching to engineering teams to ensure software process adherence.
Work with engineering stakeholders to implement standardized development practices across teams and environments.
Support process improvement initiatives through measurable quality metrics and corrective actions.