Software Development Manager, Network Monitoring and Remediation

Amazon • Seattle, WA

7d • $184,900 - $250,200 • Onsite

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS operates one of the world's largest and most complex networks — and it's growing fast. Millions of customers run mission-critical workloads that depend on us being always on.

Network Monitoring and Remediation (NMR) is the team that makes that possible. We prevent, predict, detect, and remediate network impairments before they reach customers. Our systems ingest trillions of telemetry data points daily from millions of network devices, apply advanced streaming analytics and ML/AI to surface actionable signals, and drive automated mitigation through our event management platform. Today, over 98% of detected issues are resolved without human intervention. For the remainder, we provide expert diagnostic tooling that enables operators to act decisively. Our vision: every network failure is pre-emptively resolved by autonomous systems — zero customer impact, zero human intervention.

We're looking for a Software Development Manager to lead a team building an ambitious data management and observability product at the heart of this mission.

Requirements

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 8+ years of leading the definition and development of multi tier web services experience
• 3+ years of Software Engineer, Software Developer, or related occupational experience
• 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Nice To Haves

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Responsibilities

• Build, lead, and grow a world-class software development team.
• Drive the design, implementation, and deployment of highly distributed, large-scale services.
• Lead complex, multi-team, cross-functional programs from ambiguity to delivery.
• Attract and develop exceptional engineering talent — on your team and beyond.
• Partner with senior leadership on business planning, resource strategy, and goal-setting.
• Define and execute long-term technical and business strategy.
• Apply strong judgment and creative problem-solving to high-stakes decisions.
• Connect technical decisions to business context across organizational boundaries.
• Stay ahead of industry and technology trends to inform your roadmap.
• Lead, mentor, and hire-for a world-class software development team.
• Lead the design, implementation, and deployment of successful highly distributed, large scale services.
• Serve as a lead on demanding, complex, multi-team, cross-functional projects.
• Actively participate in hiring talented people and assisting in the career development of people within and outside your team.
• Play a critical role in the broader business planning; working closely with senior executives to develop business targets and resource requirements.
• Define long-term technical and business strategy and goals.
• Demonstrate high levels of creativity and the right judgment, most of the time.
• Understand business context to decisions made within and across groups.
• Maintain a current understanding of industry and technology trends.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager