Software Development Manager, GenAI Evaluation Media (GEM)

Amazon • Seattle, WA

6d • Onsite

About The Position

The North America Stores GenAI Evaluation Media (GEM) team is seeking an experienced Software Development Manager to help shape the future of visual shopping experiences. We own Trust, Governance, Quality, and Generation of billions of visual assets that allow customers to visually evaluate a product and make informed purchase decisions. The Software Development Manager will lead a team of Software Engineers, and drive the technical vision and execution of AI capabilities that inform and guide the customer’s shopping journey through visuals. You will build and lead a team of engineers to solve complex technical problems that will enable us launch high quality and trustworthy visual assets at scale. Success requires establishing robust mechanisms, metrics, working with multiple partners in cross-team collaboration, and navigating rapid advances in AI technology to maintain competitive advantage. The ideal candidate will combine deep technical expertise with strong business acumen and strategic leadership skills. You will partner with stakeholders across Amazon to align priorities, drive innovation, and build a culture of technical excellence and customer obsession. This role requires both strategic thinking and technical depth, with a focus on delivering practical solutions that scale. This is a unique opportunity to shape the future of visual commerce, leading a team that will define how hundreds of millions of customers discover and evaluate products and styles through visual experiences.

Requirements

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Nice To Haves

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Responsibilities

• Partner with Product Management, Applied and Data Science, User Experience, Software Development, and cross organizational teams to build, integrate and ship solutions at scale
• Establish structures that enable your team to solve complex problems and build innovative solutions
• Provide hands-on tech leadership to team
• Instill best practices for software development and documentation, assure designs meet requirements and deliver high-quality work on tight schedules
• Manage team priorities, hiring, mentoring and continuous performance evaluation
• Report on status of development, quality and operations to leadership

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager