Software Development Manager, Accessibility, Devices & Services, Trust, Privacy & Accessibility

Amazon • Sunnyvale, CA

14d • Hybrid

About The Position

We are looking for a talented and enthusiastic Software Development Manager who has strong customer obsession and a track record of delivering innovative products and features. You will lead a globe-spanning team of engineers, technical program managers, and accessibility testers, along with their managers as they develop new accessibility features for our devices and Alexa, as well as to create AI-powered tooling for accessibility testing, and to improve developer efficiency to help them deliver accessible offerings for our customers. Your team will work at the intersection accessibility and AI, for both our mature Fire OS operating system, for our recently introduced Vega OS (whose accessibility framework we built from scratch), as well as for Alexa. This role requires a significant autonomy, drive, and the ability to problem solve. You will be well suited to this role if you are customer-focused, resourceful, team-oriented, and have an ability to work independently under time constraints. You will work and influence internal and external stakeholders, manage cross functional programs, and be able to help prioritize amidst ambitious goals and timelines.

Requirements

• 5+ years of engineering team management experience
• 10+ years of engineering experience
• 5+ years of Software Engineer, Software Developer, or related occupational experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams
• Experience managing multiple concurrent programs, projects and development teams in both Agile and waterfall environments

Nice To Haves

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
• Knowledge of mobile and web design patterns and accessibility standards
• Deep understanding of disability needs and accessibility solutions
• Track record of delivering accessible products and assistive technologies
• Experience with Generative AI tools, both for efficiency gains and use in prototyping

Responsibilities

• Leading a strong team of engineers, both directly and through their engineering managers, to innovate and deliver accessibility solutions for our customers with disabilities
• Leveraging AI to build developer and QA tools to increase developer & testing velocity, as well as in customer-facing features
• Working backwards from the customer to invent new solutions and to improve existing software
• Working with the executive leadership and technical leaders to define the product direction; create vision and execution documents; and insist on the high bar for technical documentation and the quality of the developed software
• Periodically performing hands-on code reviews and other technical deep dives to ensure the right thing is being built and delivered to customers
• Hiring, coaching, and promoting your staff

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager