Software Development Engineer, Management Plane

Amazon • Raleigh, NC

2d

About The Position

Are you a systems builder who loves solving complex distributed systems
challenges? Do you want to revolutionize how the world's largest cloud
infrastructure is managed? Are you passionate about building developer-friendly
APIs and infrastructure that empowers thousands of engineers? Join us and help
design the future of network infrastructure management!

Our team is part of AWS Networking Services and owns the administrative and
management capabilities for Amazon's global network infrastructure. We're
building next-generation management APIs and infrastructure that replace legacy
protocols with modern, secure alternatives across AWS's massive device fleet.
Our mission is simple but ambitious: enable engineering teams to build scalable,
secure, and reliable network management solutions that serve as the foundation
for all AWS networking services.

Your focus will be on developing state of the art device management
infrastructure. You'll work on SDK development in Rust, Python, and Java; build
secure inter-process communication systems; implement certificate management and
device identity frameworks; and create the observability infrastructure that
gives network engineers visibility into Amazon's global network fleet. This
isn't just API development - it's building the critical infrastructure that
keeps AWS running at unprecedented scale.

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we're the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we're
looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you'll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
You will architect and implement highly scalable, distributed systems that
manage network infrastructure across AWS's global footprint. You'll solve
complex and ambiguous problems efficiently and with high quality. You'll play a
pivotal role in shaping the definition, vision, design, roadmap, development,
and operationalization of customer-facing services. You'll be given an outcome
and the freedom to set the direction based on data-driven decisions.

This role requires deep technical expertise in distributed systems, strong
collaboration skills, and a customer-obsessed mindset. Our most important
customers are our own developers - you'll work directly with component teams,
infrastructure engineers, and network operators to deliver solutions that
improve developer experience while maintaining the highest standards of security
and reliability. You'll contribute to critical and highly-visible infrastructure
within the AWS business. Key responsibilities include:

A day in the life
You must ensure our solutions meet the needs of our most important customers —
our own developers. You will be a hands-on technical contributor working on
problems that directly impact AWS' ability to scale and serve millions of
customers globally. You'll design APIs and SDKs that thousands of engineers will
use daily, making complex infrastructure management operations simple, safe, and
reliable.

Your technical decisions will influence how Amazon manages network
infrastructure for years to come. You'll work on replacing legacy systems with
modern, secure alternatives while ensuring backward compatibility and seamless
migration paths. You'll tackle challenges spanning the full stack: from embedded
systems and kernel interfaces to RESTful APIs, RPC services, and modern web
applications. You'll use your strong technical and communication skills to
gather requirements, generate designs, and carry projects through all software
lifecycle stages.

You'll have access to senior leadership and engineering staff. You'll find this
role technically challenging and engaging, full of opportunities to learn and
grow, with large impact on AWS and the cloud computing industry.

About the team
We're a focused team working on transformational infrastructure that will
fundamentally change how network infrastructure is managed at Amazon. We serve
many internal customers and play a critical role with multiplying effect across
AWS Networking.

We work with Rust for performance-critical systems, Go and Python for services
and tooling, modern RPC frameworks for secure communication, and contemporary
web frameworks for user interfaces. We run very lean and scale with the
business, without repeated technical or operational burden. We use builder tools
principles: we make the right things common, common things easy, and ensure
uncommon things are possible. Our systems span from embedded device interfaces
and kernel integration to cloud-scale distributed services and developer-facing
APIs.

We pride ourselves on building developer-friendly infrastructure that makes
complex operations simple and safe. The team operates with high autonomy, direct
customer engagement, and significant impact on AWS networking future. We're
breaking free from legacy constraints and building independent infrastructure
that will enable rapid innovation. Our roadmap includes revolutionary approaches
to infrastructure management: on-device gateways, asynchronous APIs, SDK
development across multiple languages, and comprehensive observability
platforms. You'll join us at an inflection point where your contributions will
directly shape the next generation of infrastructure management at AWS.

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• 1+ years of software development engineer or related occupational experience
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
• 1+ years of Object Oriented Design experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Experience programming with at least one software programming language

Nice To Haves

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Responsibilities

• Design and implement core management API infrastructure including on-device gateways, SDK libraries in Rust/Python/Java, secure IPC mechanisms, and device connectivity frameworks
• Build model-driven APIs that enable seamless integration for component teams, with automatic forward and backward compatibility
• Develop asynchronous execution infrastructure supporting long-running operations, callbacks, streaming, and pub/sub mechanisms for rich programmability
• Create certificate management and device identity systems supporting secure authentication across all AWS regions and partitions
• Implement observability infrastructure including on-device agents for structured logging, distributed tracing, and metrics collection
• Partner with security teams to implement robust authentication, authorization, encryption, and auditing for device access
• Optimize system performance to support high-volume operations at AWS scale
• Drive architectural decisions that will scale systems from experimental to production-ready infrastructure serving the global fleet
• Write high-quality, well-tested code and participate in code reviews to maintain engineering excellence
• Mentor junior engineers and contribute to technical design reviews across the team

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level