Software Developer, Senior

City of Charlotte•Charlotte, NC

About The Position

Responsible for defining and improving user business requirements through technology while leading the design, development, and support of enterprise data solutions. This role provides advanced technical leadership in application development, data integration, and data pipeline engineering to support a centralized data ecosystem. The Software Developer Senior leads efforts to design scalable data pipelines, integrate systems across the organization, and ensure data is accurate, accessible, and ready for advanced analytics and AI initiatives.

Requirements

High School Graduate or Equivalent
Seven (7) experience in application development, business analysis, requirements definition, and information technology support OR Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or a directly related field
At least three (3) years of experience in application development, business analysis, requirements definition, and information technology support
Knowledge/Experience with ESRI
Knowledge/Experience with Boomi
Knowledge/Experience with AI & Data Warehousing
Cityworks AMS, Respond, PLL, Public Access, Cityworks Plug-Ins
Web and Application development with .NET (framework and Core C#) and Python
JavaScript, HTML, CSS, XML
SQL for SQL Server
Extract, Load, and Transform procedures for data (SSIS, Python)
Familiar with Agile procedures
Proficient in API & SDK integration technologies
SQL Server Reporting Services (SSRS), Crystal Reports
Relational database concepts and designs
Principles and practices of business analysis and business process improvement
Client-server technology and applications, basic database structure, technical systems analysis, and design
Information technology best practices, standards, and terminology
Project management life cycle
Software testing and quality assurance practices
English grammar, spelling, and punctuation
Modern office procedures, methods, and computer equipment
System life cycle management
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
Performing a variety of duties, often changing from one task to another of a different nature
Project coordination/management
Analysis and troubleshooting
Customer Service
Leadership
Delivering group and one-on-one training
Meet the schedules and deadlines of the work
Understand and carry out oral and written directions
Accurately organize and maintain paper documents and electronic files
Maintain the confidentiality of information and professional boundaries
Communicate effectively, both orally and in writing
Ability to communicate technical expertise to all levels of users
Evaluate software to determine efficiency, reliability, and compatibility with existing systems
Research, develop, and document technical design specifications
Plan, develop, and write operational procedures and manuals
Generate reports on financial and budgeting decisions
Identify opportunities for organizational or process improvement
NC valid driver's license

Nice To Haves

Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or a directly related field
At least three (3) years of experience in application development, business analysis, requirements definition, and information technology support
Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities

Responsibilities

Develop and maintain custom applications, interfaces, and configurations either in AWS/Cloud environments or on-prem.
Support integration of business systems, including asset management, GIS, and customer platforms
Design and implement APIs to integrate third-party systems
Serve as a technical expert in work and asset management systems
Design, build, and maintain ETL/ELT data pipelines
Ensure data quality and performance for analytics and AI use
Support development of AI-ready datasets
Implement data governance and monitoring practices
Partner with stakeholders to define requirements
Perform systems analysis and recommend improvements
Lead design sessions and evaluate technologies
Provide advanced support for applications and data systems
Troubleshoot issues and coordinate resolutions
Develop and execute test plans
Maintain system security and data integrity
Lead projects, including scope and schedule
Provide guidance to team members
Support business case development
Performs related work as required.