Software Developer Lead ( Infrastructure)

PNC Bank•Pittsburgh, PA

15h•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Developer Lead (Infrastructure) within PNC's DNA Tech Enterprise Data Analytics organization, you will be based in Pittsburgh PA, Strongsville OH, Dallas TX, or Birmingham, AL. We are seeking an Software Developer Lead (Infrastructure) to provide operational leadership and hands-on support for critical production applications within our Site Reliability Center (SRC) / Run the Bank environment. This role is not a software development position. It is an infrastructure administration and production operations role focused on application stability, reliability, upgrades, and vendor coordination. The Technical Lead will own application operations, manage vendor relationships, lead incident and problem resolution efforts, and act as a customer-facing technical expert. The role requires strong Linux and infrastructure knowledge, excellent communication skills, and the ability to translate technical issues into clear messages for leadership.

Requirements

Linux (RHEL 8/9), Kubernetes, GIT, Shell Scripting and ServiceNow.
SAS Grid 9.4 M8 (Installation, Configuration, Upgrade, Troubleshooting, License renewal and Migration).
Qualtrics, administration and migrations to it.
IBM Spectrum Scale (Install, Configure and Upgrade).

Nice To Haves

Application Development
Business Management
Customer Solutions
Design
Group Problem Solving
Process Improvements
Release Management
Software Solutions
User Experience (UX) Design

Responsibilities

Creates and leads the technical design and development of software solutions.
Proposes & designs software solutions to address complex business needs.
Prepares technical and procedural documentation required.
Facilitates complex problem resolution.
Provides technical guidance and support to colleagues.
Reviews coding, testing, and documentation of software.
Applies modern principles, methodologies and tools to advance business initiatives and capabilities.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.