Software Developer II

Covenir BPO • Worcester, MA

6d

About The Position

Covenir is a BPO partner to insurance carriers and is increasingly a technology company that happens to serve them. The Platform is how that shows up day to day: modules spanning Print, Call Center, Virtual Mailroom, and Premium & Lockbox, built with an AI-assisted, 80/20 development model where AI handles the first draft and people handle the judgment. Software Developer II is a mid-level seat on that team, working alongside other developers under the R&D Manager. The Platform — spanning Print, Call Center, Virtual Mailroom, and Premium & Lockbox — is this role’s current top priority, though scope shifts to Covenir’s broader development needs as priorities evolve. You’ll apply Covenir’s 80/20 development model to move fast from idea to working module without cutting corners on production quality.

Requirements

• 3+ years of professional software development experience, including production work in JavaScript/Node.js, C#, or an equivalent modern language
• Proficient SQL and relational database design experience (Azure SQL, AWS DB, or equivalent)
• Working knowledge of cloud services such as Azure Container Apps, Blob Storage, or equivalent
• Working knowledge of authentication and access frameworks (Auth0, two-factor authentication, role-based access control)
• Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox
• Proficient understanding of The Platform’s architecture, core modules, AI/API sandbox, and customer-facing portal, along with Covenir’s development standards and coding practices
• Experience with Git/GitHub and CI/CD-based deployment
• Comfortable using AI-assisted development tools as a core part of daily workflow
• Ability to create clear, concise technical and test documentation for platform modules
• Completes Software Developer I onboarding requirements and SOC compliance/data-security training, and passes Covenir’s internal development standards review
• Bachelor’s degree in computer science or a related field, or equivalent professional experience
• Performs other duties as assigned by the R&D Manager in support of Covenir’s broader business needs

Nice To Haves

• Experience mentoring or supporting less experienced developers is a plus

Responsibilities

• Design and build production features on The Platform in JavaScript/Node.js, C#, or an equivalent language
• Write and optimize SQL and relational database logic (Azure SQL/AWS DB)
• Use Azure cloud services (Container Apps, Blob Storage, Azure AI/OpenAI services) as part of feature delivery
• Apply AI-assisted development to complete most implementation work, refining and verifying the rest
• Lead small development initiatives or design sessions with guidance from senior developers
• Mentor Software Developer I on platform development practices
• Manage multiple tasks or projects at once and meet deadlines without sacrificing quality
• Follow Agile sprint assignments, focusing on the most critical projects set by the R&D Manager

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level