Sr Software Asset Manager

General Motors•Warren, MI

1d•Hybrid

About The Position

General Motors is seeking a Senior Software Asset Manager to help govern the software lifecycle across the enterprise. In this role, you will support software asset management activities spanning software requests, entitlements, software models, usage data, integrations, compliance reporting, and operational process improvement. This role is a strong fit for someone who combines analytical thinking, operational discipline, and cross-functional collaboration to improve data quality, strengthen compliance processes, and help the business make better decisions about software investments. The role is expected to be based in Michigan in a hybrid work arrangement, with regular onsite presence at a GM location.

Requirements

Bachelor’s degree in Information Systems, Business, Computer Science, Finance, Supply Chain, or a related field, or equivalent practical experience.
3+ years experience in software asset management, IT asset management, software licensing, IT operations, procurement operations, or a related analytical role.
Strong analytical skills with the ability to interpret software usage, entitlement, and operational data.
Experience working with enterprise systems and data sets, ideally including ServiceNow or similar asset/platform tools.
Experience identifying data quality issues, investigating root causes, and driving corrective actions.
Strong written and verbal communication skills, including the ability to explain findings and recommendations to technical and non-technical stakeholders.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities and work effectively across cross-functional teams.

Nice To Haves

Experience with software licensing concepts, compliance analysis, reconciliation, or SaaS subscription management.
Experience supporting software requests, software entitlements, or software model governance in ServiceNow.
Familiarity with software integrations, scheduled jobs, and operational monitoring within enterprise platforms.
Experience with reporting, dashboards, or data analysis tools such as Excel, Power BI, SQL, or similar platforms.
Experience working in a regulated, audit-conscious, or large-enterprise environment.

Responsibilities

Manage day-to-day software asset management activities across software requests, entitlements, software models, and related operational workflows.
Analyze software license usage, purchased entitlements, and compliance positions to identify risk, optimization opportunities, and reporting insights.
Review and improve software asset data quality, including software product records, product types, and software model accuracy.
Investigate and resolve issues affecting scheduled SAM jobs, integrations, and data collection processes.
Support SaaS and direct-integration use cases by validating data feeds, monitoring job results, and helping ensure reliable license usage visibility.
Partner with internal stakeholders across IT, procurement, platform teams, and business operations to improve software governance and operational effectiveness.
Develop reporting, documentation, and process recommendations that improve transparency, audit readiness, and decision-making.
Help identify process gaps and drive continuous improvement in software asset management standards, workflows, and controls.