Software Asset Management (SAM) Specialist

General Dynamics Information TechnologyUSA NE Offutt AFB - Offutt AFB (NEC003), NE
$85,093 - $104,650Onsite

About The Position

The work you’ll do at GDIT will be impactful to the mission of US Strategic Command (USSTRATCOM). USSTRATCOM is one of eleven Combatant Commands, and is responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. The Strategic Command Information Technology Lifecycle Support (SCITLS) contract supporting USSTRATCOM’s J6 is a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. You will play a crucial role in providing support in the following areas: Establish, maintain, and reconcile comprehensive software inventory records of all active, inactive, and deployed software installations across NIPRNet, SIPRNet, and Top Secret-Collateral environments, ensuring consistent alignment with active entitlement baselines and procurement records. Understanding of the complete software asset lifecycle. As requested, and in an auxiliary capacity, assist the SCITLS Procurement Team by inputting entitlement data within the ServiceNow Software Asset Management (SAM) module and/or Flexera database, ensuring system records reflect verified physical receipts. Analyze software usage data, spending trends, and vendor product roadmaps within the SAM platform to help identify opportunities for cost optimization, license consolidation, and value-driven service offerings. Understand the differences in software entitlements are licensed between OEMs. Audit software inventories by software discovery tools (e.g., ServiceNow—SAM and/or Flexera), and software asset repositories to ensure compliance of software entitlements. Compile presentations of audit findings to inform and present to the Asset Management Lead, SCMM, and Government stakeholders. Interact and professionally exhibit customer service skills and be able to present a positive approach with customers, peers, suppliers, and supervisors. Perform all other duties as assigned.

Requirements

  • 8 years total and 4+ years of related logistics work experience.
  • BA/BS – may substitute additional years of experience
  • Strong written and verbal skills.
  • Self-starter who can independently work and collaborate with other teams.
  • Strong analytic and problem-solving skills with the ability to put together and organize large amounts of information.
  • Security Clearance Level: Must have a current/active Top Secret clearance with the ability to obtain TS/SCI status
  • Experience with Enterprise Licensing Agreements and EULAs.
  • Experience with ServiceNow
  • Proficient in Microsoft Office, PowerPoint, and Excel.
  • Experience with change and configuration management.
  • Familiar with DoD JELA’s, etc.

Nice To Haves

  • ITIL Foundations 4 Certificate within 9 months
  • Preferred familiarity with ServiceNow (specifically the SAM module) and/or Flexera database structures, sufficient to support data entry, validation, and database reconciliation activities.

Responsibilities

  • Establish, maintain, and reconcile comprehensive software inventory records of all active, inactive, and deployed software installations across NIPRNet, SIPRNet, and Top Secret-Collateral environments, ensuring consistent alignment with active entitlement baselines and procurement records.
  • Understand the complete software asset lifecycle.
  • As requested, and in an auxiliary capacity, assist the SCITLS Procurement Team by inputting entitlement data within the ServiceNow Software Asset Management (SAM) module and/or Flexera database, ensuring system records reflect verified physical receipts.
  • Analyze software usage data, spending trends, and vendor product roadmaps within the SAM platform to help identify opportunities for cost optimization, license consolidation, and value-driven service offerings.
  • Understand the differences in software entitlements are licensed between OEMs.
  • Audit software inventories by software discovery tools (e.g., ServiceNow—SAM and/or Flexera), and software asset repositories to ensure compliance of software entitlements.
  • Compile presentations of audit findings to inform and present to the Asset Management Lead, SCMM, and Government stakeholders.
  • Interact and professionally exhibit customer service skills and be able to present a positive approach with customers, peers, suppliers, and supervisors.
  • Perform all other duties as assigned

Benefits

  • Excellent customizable health benefits (Medical, Dental and Vision)
  • 401K with company match
  • Educational Assistance and eLearning
  • Internal mobility team dedicated to employee advancement
  • Rewards and Recognition programs
  • Innovative and collaborative environment encouraging highly motivated critical thinking
  • full flex work weeks where possible
  • variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
  • short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
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