Software Asset Management Lead

Empower AI Inc.Falls Church, VA
$65,600 - $101,540Onsite

About The Position

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai. Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Requirements

  • Active Secret security clearance at time of award.
  • Demonstrated ability to lead and direct the work of software asset management technicians.
  • Proven capacity to independently exercise discretion and judgment on matters of programmatic significance including software license management and reporting.
  • Strong organizational skills with demonstrated ability to manage multiple service areas and accounts.
  • Strong customer service orientation with demonstrated experience in a DoD property accountability leadership role.
  • Familiarity with ServiceNow ticketing system required.
  • Good written, oral, and interpersonal communication skills; ability to present asset management metrics and analysis clearly to J6 leadership.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Highly self-motivated and directed; capable of managing the J6 Asset Management Program with significant operational autonomy.
  • Team-oriented with demonstrated experience leading collaborative property accountability organizations.
  • Bachelor’s degree in Information Technology, Business Administration, Logistics, or a related field; or equivalent combination of directly related professional experience
  • 3 or more years of progressively responsible professional experience in government property administration or DoD property accountability, including demonstrated supervisory or lead experience directing the work of other technicians.
  • ITIL v4 Foundations

Nice To Haves

  • Prior experience supporting a DoD or J6 customer environment is strongly preferred.
  • Microsoft Licensing Fundamentals

Responsibilities

  • Receive and process software requests
  • Authorize software installations consistent with license availability
  • Maintain records of software provisioning activities
  • Track software license assignments
  • Reconcile purchased versus installed licenses
  • Maintain approved software inventory
  • Support ServiceNow and ITAM data integrity
  • Prepare operational and management reports
  • Advise Government on low license availability and compliance risks
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