Software Architect- Salesforce

PNC Bank•Pittsburgh, PA

8d•Onsite

About The Position

This role is a senior Salesforce-focused technical leadership position responsible for designing and guiding cross‑functional, multi‑platform enterprise solutions. It spans solution, application, data, integration, and business architecture, requiring close collaboration with business partners, architects, and development teams to deliver high‑quality solutions aligned to next‑generation architectures. The role emphasizes strategic direction, system and application architecture, and hands‑on technical guidance across Salesforce platforms (Sales, Service, Marketing Cloud) using modern development, integration, and CI/CD practices. The individual is expected to lead through influence, drive consensus, mentor teams, and develop long‑term technology strategies based on business and industry trends, with high visibility to senior leadership and partners. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

8–12+ years in solution / enterprise architecture
Strong experience with Salesforce enterprise platforms
API & integration design experience
Architecture governance & review experience
Ability to drive decisions across multiple stakeholders
Bachelors degree
5+ years of industry-relevant experience

Nice To Haves

Banking / financial services domain
Case management or servicing platforms
Workflow engines (Flowable, Camunda, Pega Flow, etc.)
Regulatory / risk‑sensitive environments
Salesforce Clouds: Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud
Salesforce metadata‑driven architecture
Multi‑tenant architecture, governor limits, licensing constraints
Declarative vs programmatic design tradeoffs
End‑to‑end solution design (experience → orchestration → data → integration)
Object and data model design
Security model design (profiles, permission sets, sharing, Shield)
Scalability and performance design
Architecture blueprints and decision records
Event‑driven patterns (Platform Events, CDC)
Identity & access integration
Core system integration patterns (banking / servicing platforms)
Establishing standards and best practices
Architecture reviews and design approvals
Translating business intent into technical design

Responsibilities

Participates in defining functional designs and application systems architecture across all technologies and platforms.
Designs an application's technical infrastructure, such as specific databases, programming languages, utilities, and testing approaches.
Participates in the assessment of software defects discovered during the quality assurance process.
Participates in addressing enterprise-wide platform and technology requirements for applications.
Develops detailed programming instructions to solve business problems through automation support.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back‑up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service