Software Applications Specialist

Washington County, Oregon•Hillsboro, OR

1d•Onsite

About The Position

The Software Applications Specialist will provide general software application support for security-related departmental information system activities; and assists and trains staff in the operation of software applications, personal computer hardware and scanners, printers and other peripheral devices. They will also assist in the retrieval of data processing information and manage departmental data validation and data integrity processes.

Requirements

One (1) year of college-level coursework in computer science or a closely related field.
Three (3) years of experience providing computer hardware and software support.
Applicable certifications may substitute for the education and experience requirements, may vary by department.
Knowledge of a wide variety of network and computer hardware and software applications, including networking essentials and peripheral equipment.
Knowledge of computer database retrieval capabilities.
Knowledge of modern office procedures.
Skills to translate technical solutions into user friendly language suitable for customers with little experience with information technology.
Skills to patiently assist users at all levels when troubleshooting technical issues.

Responsibilities

Provide general software application support for security-related departmental information system activities.
Assist and train staff in the operation of software applications, personal computer hardware and scanners, printers and other peripheral devices.
Assist in the retrieval of data processing information.
Manage departmental data validation and data integrity processes.
Design, operation and maintenance of the County’s access control software.