Software Expert

TEKsystems•Menlo Park, CA

2d•$50 - $75•Remote

About The Position

We are building an AI system that learns to operate real-world software the way a skilled human does. To do this well, we need experts who use specific software applications day-to-day and can demonstrate, document, and evaluate realistic workflows within them. We are hiring Software Application Experts across a wide range of domains and applications (office & communication, BI/analytics, finance & accounting, financial analysis, statistics, CRM/operations, architecture & engineering, and scientific software). This is a general role description that applies across all domains and software — you will be matched to the specific application(s) you are proficient in.

Requirements

Proficient, hands-on experience with the target software — you use it (or have used it professionally) and know its features, workflows, and quirks in depth.
Professional or academics in the software's domain (e.g., finance, engineering, science, analytics, operations).
Ability to complete non-trivial, realistic tasks in the application without external help.
Strong attention to detail and the ability to document steps clearly and reproducibly.
Comfort working on Windows or Linux environments.
Clear written communication in English.
Reliability in following task instructions and quality standards.

Responsibilities

Perform, record, and clearly document real, end-to-end tasks in your area of software expertise.
Break complex workflows into precise, step-by-step actions (menus, clicks, inputs, outputs).
Create representative task scenarios that reflect how professionals actually use the software.
Review and evaluate agent-generated actions and outputs for correctness, efficiency, and realism.
Provide structured feedback and quality annotations to improve model performance.
Flag edge cases, ambiguities, and failure modes in software workflows.