Software and Documentation Support Engineer, Junior
About The Position
The Software and Documentation Support Engineer provides software and documentation engineering support, including technical writing, documentation lifecycle management, laboratory-based software testing, and In-Service Engineering Activity (ISEA) fleet support. The role develops, maintains, and updates technical documents in Microsoft Word, evaluates source materials for their impact on existing documentation, and performs engineering analyses to integrate updates with master document baselines. It also reviews and validates technical procedures in physical or simulated computer laboratories; installs, configures, and maintains software; tests software and system integration; investigates software and hardware anomalies; and reports test results and engineering recommendations. The engineer participates in weekly project meetings and provides technical updates verbally and through PowerPoint presentations. Travel to designated CONUS and OCONUS locations for hands-on, emergent shipboard engineering support is required, with travel of up to 20% of the time.
Requirements
- Experience in technical writing.
- Experience in laboratory testing.
- Experience with Microsoft Office.
- Knowledge of lifecycle development.
- Knowledge of ISEA operations.
- Ability to travel up to 20% of the time.
- Secret clearance is required.
- Bachelor's degree.
Nice To Haves
- Experience revising complex technical manuals.
- Experience in waterfront technical support.
- Knowledge of shipboard operations.
Responsibilities
- Develop, maintain, and update technical documents using Microsoft Word, incorporating recommended changes and maintaining master document baselines.
- Evaluate source materials for their downstream impact on existing technical documents and perform engineering analyses to integrate updates.
- Review technical documents for accuracy, readability, and compliance, and provide detailed feedback and recommendations.
- Validate documentation by executing and checking step-by-step technical procedures in a physical or simulated computer laboratory.
- Install, configure, and maintain software in a computer laboratory according to detailed instructions.
- Conduct software testing and verify system integration.
- Investigate reported software and hardware anomalies and prepare reports with test results and engineering recommendations.
- Participate in weekly project meetings and provide technical status updates verbally and through PowerPoint presentations.
- Travel to designated CONUS and OCONUS locations to provide hands-on, emergent shipboard engineering support.
Benefits
- Health, life, disability, financial, and retirement benefits.
- Paid leave.
- Professional development.
- Tuition assistance.
- Work-life programs.
- Dependent care.
- Recognition awards for exceptional performance and demonstration of company values.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
