Soft Count Team Member

Ko-Kwel Casino Resort MedfordMedford, OR
Onsite

About The Position

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own. Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond. As a Soft Count Team Member, you are a key part of the count room operation, ensuring every transaction is handled accurately and securely. You perform daily count room activities with precision and efficiency, maintain accurate records, and help safeguard company assets. By supporting your team and following established procedures, you contribute to a smooth, reliable, and professional operation that reflects the resort's commitment to integrity and teamwork.

Requirements

  • Minimum one (1) year acceptable cash handling experience; ability to keep paperwork "in balance."
  • Demonstrated ability in accurate cash and efficient paperwork handling.
  • Ability to professionally perform in any count room capacity.
  • Team oriented.
  • Demonstrated ability to conduct count room operations in accordance with prescribed standards.
  • Professional appearance and attitude.
  • Comfortable communicating clearly and positively with both guests and teammates.
  • Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.

Nice To Haves

  • Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
  • High School diploma or GED preferred.
  • General working knowledge of cage and casino operations preferred but not required.

Responsibilities

  • Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
  • Perform daily count room activities in accordance with internal controls and established procedures.
  • Assist other count team members as needed to maintain efficiency and accuracy.
  • Foster positive relationships with team members and promote a collaborative, supportive environment.
  • Competently and efficiently operate counting machines and other required equipment.
  • Maintain all assigned records and reports accurately and in a timely manner.
  • Follow strict security measures to protect company assets and confidential information.
  • Comply with all applicable company policies and procedures while contributing to a culture of accountability, teamwork, and excellence.
  • Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

Benefits

  • Comprehensive health care benefit
  • Generous time off policy
  • 401-K retirement with 4% company match
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