Social Worker - MSW Required

Chapters Health System•Orlando, FL

19h•$55,232 - $86,300

About The Position

The Social Worker (SW) provides and coordinates a wide range of social services, including psychosocial support for patients and their families. The position serves homes and facilities in East Kissimmee and may involve work across hospice, palliative care, and home health settings. The Social Worker conducts psychosocial assessments, supports patient and family decision-making, collaborates with clinical staff and community providers, and documents services and interventions. Responsibilities vary by care setting. Home Health duties include participating in individualized care planning and case conferences, reporting clinical and emotional changes, identifying barriers to pain and symptom management, and educating patients and families. Hospice duties include providing psychosocial support and other social services, participating in interdisciplinary planning, and evaluating bereavement needs. Palliative Care duties include supporting patient-family meetings, providing emotional support, coordinating education and outreach, and serving as a liaison among care teams and community services. The Florida Keys and North Florida addendum describes additional possible bereavement counseling and volunteer coordination duties, including support groups, volunteer recruitment and training, supervision, recordkeeping, and participation in volunteer programs and events. The position requires travel to off-site locations and the ability to physically access homes and a range of care facilities. Candidates must consent to drug and/or alcohol testing following a conditional offer and comply with the Drug-Free Workplace Policy. Florida affiliate employees are subject to background screening and ongoing eligibility verification through the Florida Care Provider Background Screening Clearinghouse.

Requirements

Master’s degree or above in Social Work from a CSWE-accredited program. The posting notes grandfathering exceptions for certain employees hired before 2009 or before April 21, 2019, and that a bachelor’s degree may be considered depending on geographic area; Home Health requires an MSW.
Employees working in Georgia must hold a current Georgia LMSW or LCSW.
At least one year of experience, including a social work or counseling internship, in a health care or hospital setting.
Familiarity with concepts and practices related to adult and pediatric patients in hospice, including death and dying, and palliative care, including serious illness.
Previous experience working with an EMR/EHR system.
Experience with children, family, and group modalities.
Ability to manage multiple priorities and effectively handle the emotional stress of the workload.
Ability to remain calm and professional, troubleshoot, and intervene in patient or family crisis situations.
Ability to demonstrate high ethical standards regarding the hospice mission, confidentiality, sensitivity, and flexibility.
Excellent verbal and written communication and interpersonal skills.
Ability to work in a team environment and intervene appropriately.
Valid driver’s license and automobile insurance in accordance with company policy.
Ability to travel to off-site locations.
Ability to physically access homes, hospitals, clinics, nursing homes, and assisted living facilities, including navigating stairs, narrow spaces, and locations without air conditioning.
Satisfactorily complete competency requirements for the position.
Consent to drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy.
For employees performing services for Florida affiliates, eligibility for background screening and ongoing verification through the Florida Care Provider Background Screening Clearinghouse.

Responsibilities

Perform and document psychosocial assessments.
Empower patients and families to work with resource providers and make decisions on their own behalf.
Help clinical staff understand family dynamics and social and emotional factors related to health problems, and develop nonjudgmental plans to address issues.
Maintain timely, complete, accurate, legible, and clear documentation of goals and interventions.
Consult and collaborate with other professionals to support quality care and continuity of patient and family care.
Participate in development of individualized Plans of Care and in case conferences for Home Health.
Observe clinical symptoms, response to treatment, and emotional status, and report pertinent changes to appropriate staff.
Anticipate barriers to pain and symptom management, identify differences between curative and palliative care goals, and provide appropriate education.
Respect patients’ wishes and stated goals when planning and providing care.
Share responsibility with clinicians and volunteers for patient and family care, including psychosocial support, advance directive information, Plan of Care development, and other social services based on needs.
Attend and participate in Interdisciplinary Group meetings; help develop and update Plans of Care; explain social service and bereavement aspects of care; and provide the team with goals and interventions.
Evaluate bereavement needs, make condolence calls, assess risk, and coordinate Plans of Care with Bereavement staff.
Support palliative care teams and/or facilitate patient-family meetings for goal setting and advance care planning.
Provide emotional support to patients and families facing serious illness.
Coordinate education and outreach services related to social services and palliative care.
Serve as a liaison between palliative care teams, inpatient and outpatient teams, discharge planning, social service departments, hospice, home care agencies, long-term care facilities, and other community services.
As applicable under the Florida Keys and North Florida addendum, evaluate survivors’ bereavement needs, provide grief guidance, facilitate bereavement and holiday support groups, and maintain bereavement documentation.
As applicable under the Florida Keys and North Florida addendum, recruit, screen, train, assign, supervise, and evaluate volunteers; support volunteer programs and events; maintain volunteer records; and provide feedback at IDG meetings.
Perform other duties as assigned.
Represent the company professionally; comply with applicable regulations, policies, and procedures; protect confidentiality; use resources responsibly; participate in community and professional organizations, performance improvement, quality activities, research and education; and develop professional knowledge, skills, and electronic media skills.