Social Worker MSW

Gentiva Hospice•Knoxville, TN

About The Position

The Hospice Social Worker (MSW) is a key member of the interdisciplinary care team and provides psychosocial support to patients and families navigating hospice care. The role assesses emotional, psychological, environmental, and cultural needs; develops care planning; and provides counseling, crisis intervention, and practical resource support in line with each patient’s individualized plan of care. The social worker collaborates with patients, families, physicians, nurses, chaplains, and other team members to support the emotional and social well-being of the patient-family unit. The role also educates families about hospice services, advance care planning, grief, and coping strategies; assists with long-term planning, referrals, and resource navigation; monitors and documents psychosocial changes; recommends care-plan updates as appropriate; and upholds ethical standards and professional judgment in end-of-life care. The position is with Gentiva Hospice. Gentiva describes itself as a national provider of hospice, palliative care, home health care, and advanced illness management, with nearly 600 locations and clinicians across 38 states. This is a safety-sensitive position. Employees must meet minimum requirements to be eligible for benefits and, where applicable, state-specific requirements.

Requirements

  • Master’s Degree in Social Work (MSW) from a CSWE-accredited program.
  • Current licensure as required by the state of employment.
  • At least 1 year of experience as a Social Worker in a healthcare or hospice setting.
  • Knowledge of the psychosocial dynamics of illness, grief, loss, and end-of-life care.
  • Ability to provide empathetic support and maintain boundaries in emotionally intense situations.
  • Strong communication skills, cultural sensitivity, and respect for diverse family systems.

Nice To Haves

  • 3 to 5 years of experience as a Social Worker in hospice or healthcare.
  • Experience supporting terminally ill patients and their families.
  • Advanced grief counseling or palliative care training.
  • Bilingual skills.

Responsibilities

  • Serve as the psychosocial support expert on the interdisciplinary care team.
  • Assess and plan care based on the emotional, psychological, environmental, and cultural needs of patients and families.
  • Provide counseling, crisis intervention, and practical resource support aligned with each patient’s individualized plan of care.
  • Collaborate with patients, families, physicians, nurses, chaplains, and other care team members to support patient-family emotional and social well-being.
  • Educate families about hospice services, advance care planning, grief, and coping strategies.
  • Assist with long-term planning, community referrals, and resource navigation.
  • Monitor and document psychosocial changes in the patient or family situation and recommend care-plan updates as appropriate.
  • Uphold ethical standards and professional judgment in end-of-life care.

Benefits

  • Competitive pay.
  • 401(k) with company match.
  • Career advancement opportunities.
  • National and local recognition programs.
  • Teammate Assistance Fund.
  • Medical, dental, and vision insurance for full-time employees.
  • Mileage reimbursement or fleet vehicle program for full-time employees.
  • Generous paid time off and 7 paid holidays for full-time employees.
  • Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time employees.
  • Education support and tuition assistance for full-time employees.
  • Free continuing education units (CEUs) for full-time employees.
  • Company-paid life and long-term disability insurance for full-time employees.
  • Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time employees.
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