Social Worker, Expectant Families
About The Position
East Side House (ESH) is a community resource in the Bronx and Northern Manhattan, providing education, career, and supportive services. The Social Worker provides social work and supportive services to participants in the Expectant Families and Older Adult Programs. In collaboration with program staff, the Social Worker helps individuals and families address immediate needs, strengthen stability and well-being, and connect with appropriate resources. Services include needs assessment, emergency assistance, short-term supportive counseling, crisis support, psychoeducational workshops, referrals, and care coordination. The Social Worker works under the supervision of the Program Director, Expectant Families. The role requires collaboration with Home Visitors, program staff, community partners, and other East Side House programs. The position is full-time, exempt, and based across multiple sites, with a stated schedule of 8:00 a.m. to 4:00 p.m., Monday through Friday. The schedule may be adjusted to meet program or operational needs, with notice whenever possible.
Requirements
- Master of Social Work (MSW); social work licensure is not required.
- Two to three years of relevant experience in social services, case management, family support, community-based services, or a related setting.
- Demonstrated experience with needs assessment, resource navigation, referrals, advocacy, crisis support, and service coordination.
- Knowledge of New York City public benefits, emergency assistance, healthcare, behavioral health, housing, food security, and other community-based resources.
- Knowledge of mandated reporting, participant safety, confidentiality, professional boundaries, and documentation requirements.
- Strong written and verbal communication skills.
- Proficiency with electronic case-management or data systems and Microsoft Office.
- Commitment to demonstrating ESH’s organizational values of Excellence, Integrity, Compassion, Empathy, and Community.
- Ability to complete required background checks and/or screenings; employment is contingent on successful completion.
- Ability to work collaboratively in a high-energy environment and fulfill the job duties to a high standard.
Nice To Haves
- Experience working with expectant families, families with young children, older adults, and/or diverse community populations.
- Experience developing or facilitating psychoeducational workshops or groups.
- Bilingual English/Spanish skills; bilingual ability is strongly preferred.
- SIFI Certification, strongly preferred, with at least one year of experience supervising social work interns.
- Knowledge of the network of social services available to parents and families in New York.
Responsibilities
- Conduct initial and ongoing needs assessments and develop appropriate support, referral, and follow-up plans.
- Coordinate emergency assistance and basic-needs support, including required documentation and follow-up.
- Provide short-term supportive counseling, crisis support, safety planning, and appropriate referrals within the scope of the role.
- Connect participants and families to internal and community resources and public benefits, including housing, food, healthcare, behavioral health, childcare, legal, financial, workforce, and other family supports.
- Plan and facilitate psychoeducational workshops, groups, and events based on participant needs, including topics such as wellness, parenting preparation, stress management, healthy relationships, financial capability, and resource navigation.
- Collaborate with Home Visitors and other program staff to identify participant needs, coordinate services, and address barriers to participant goal attainment.
- Maintain relationships with community partners and connect participants to relevant East Side House programs and services.
- Maintain timely, accurate, and confidential documentation of assessments, services, emergency assistance, referrals, outreach, workshops, and participant outcomes.
- Fulfill mandated reporter responsibilities and respond to participant safety concerns in accordance with applicable law, agency policies, and program protocols.
- Participate in case consultation, program planning, professional development, Social Services Department activities, and organization-wide events as assigned.
- Perform other duties and activities as assigned; responsibilities may change with or without notice.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
