Social Worker (Part-Time)

Bakersfield Family Medical Group•San Luis Obispo, CA

3d•$35 - $41

About The Position

Under the direction of the VP of Clinical Operations, the Social Worker provides frontline services to patients across the health care continuum. The role supports patients and families as they respond to a diagnosis and make care-related decisions, and contributes to interdisciplinary care teams by helping health care providers address the social and emotional aspects of illness. Using case management skills, the Social Worker helps patients and families address social, financial, and psychological concerns related to health conditions. The position coordinates psychosocial community services in accordance with BFMG/CCPN policies, procedures, protocols, standards of practice, and applicable licensing, certification, and regulatory requirements. It also requires knowledge of community education programs and intervention methods, coordination of community outreach, and work in areas such as protective and family services. The Social Worker collaborates professionally with internal departments, clinic personnel, and outside providers to support positive relationships with customers.

Requirements

Master of Social Work (MSW) required.
1–2 years of experience providing frontline social services to patients and families.
Valid California driver's license and current vehicle insurance.
Ability to maintain a clean driving record for work-related paperwork delivery.

Nice To Haves

Experience in an ambulatory health center preferred.
Experience in a Managed Healthcare Organization preferred.

Responsibilities

Evaluate patients and families referred for services and provide assistance with appropriate services.
Serve as the Community Outreach liaison for Priority Care, the Special Needs Population, and other assigned members needing services.
Assist patients and families with placement options and applications or paperwork for programs.
Help providers complete documents and forms related to matters such as DMV, long-term care placement, disability, transportation, insurance, and jury services.
Maintain statistical data for Community Outreach Programs and prepare requested written reports.
Help patients and families adjust to Priority Care or hospital admission, role changes, and emotional or social responses to illness and treatment.
Educate patients about health care team roles, levels of care, entitlements, community resources, and advance directives; assist communication with families and care teams and interpret information.
Facilitate decision-making for patients and families and use crisis intervention techniques.
Report observed clinical or social problems to providers promptly and educate clinical staff about patient psychosocial issues.
Promote communication and collaboration among health care team members and coordinate patient discharge and continuity-of-care planning.
Promote patient navigation services and participate in ongoing care-team communication to support wellness among Special Needs Population patients.
Conduct home visits as needed to assess patient needs and make appropriate referrals to outreach programs.
Document all patient communication actions in a focus charting note.
Help patients apply for Medi-Cal and IHSS.
Maintain a clean driving record for occasions when paperwork needs to be completed and delivered on a patient's behalf.
Understand CCPN contracted health plan benefits and how to use them for patients.
Track active Priority Care patients and their follow-up schedules.
Act on a patient's behalf as a mandated reporter, including making APS reports and following Risk Management protocol.
Manage the Uber account to assist with emergent transportation needs.
Represent the company at special events by providing information about specialty services to the community.
Perform other duties within the scope of the employee's skills and training.