HM Social Worker - Part Time

BRAZOS PRESBYTERIAN HOMES•Houston, TX

About The Position

The Hallmark is seeking a part-time Social Worker for its Houston retirement community and Health Center. The role supports older adults and their families by building trusting relationships, assessing residents’ social and emotional needs, contributing to care planning, providing supportive counseling, and connecting residents with appropriate programs and community resources. The Social Worker acts as a resident advocate and liaison among residents, families, facility teams, and community agencies. The position also coordinates care plan meetings and discharge planning, supports resident and family councils, promotes resident rights, assists with advance directives, and provides family education and support. The Social Worker serves as the Health Center’s primary Grievance Official, oversees grievance handling and investigations, and helps ensure confidentiality and compliance with applicable laws and regulations. The role includes participation in quality assurance activities, behavioral health meetings, and facility programs, as well as maintaining a safe and compliant work area. On-call availability is required during time away from work and during critical operating issues or emergencies.

Requirements

Ability to read, write, and follow written and verbal directions.
Demonstrated skill and ability in understanding and working with the needs of residents, families, staff members, and personnel from community agencies.
Ability to prepare concise, meaningful written reports and articulate residents’ social and psychological needs.
Ability to accept and use professional supervision, consultation, and in-service training.
Ability to handle confidential data with professional discretion.
Experience in a long-term care setting.

Responsibilities

Welcome new residents, provide support, and initiate trusting relationships.
Complete an initial social services assessment note within 72 hours of admission, assigned sections of the MDS, and a Social History within 14 days; reassess quarterly or sooner after a significant change.
Contribute to interdisciplinary Resident Care Plan Conferences by identifying residents’ social and emotional needs and making recommendations that support their care and well-being.
Coordinate care plan meetings and notify residents, families, and interdisciplinary team members.
Write progress notes at admission and at least quarterly, documenting progress toward social service goals and significant information for the interdisciplinary team.
Initiate or participate in written discharge planning, consulting with other disciplines, family, and the resident whenever possible.
Participate in post-discharge planning as needed or assigned.
Provide active listening, behavioral intervention, and counseling support to residents.
Attend Resident Council meetings as a liaison when invited, listen to concerns, clarify issues, and facilitate changes; coordinate with the Activity Department as needed.
Contact community agencies for resident referrals, including mental health centers, transportation providers, and social clubs.
Help residents participate in individual and group programs and make full use of them.
Educate residents and families about advance directives and assist with their completion.
Assist residents with social issues in assisted and independent living settings.
Advocate for residents and serve as a liaison among residents, families, the facility, and community agencies.
Provide family education and support services as required.
Meet with the nursing consultant as needed or assigned and help plan and implement programs such as family nights, open houses, and joint programs with the Activity Department.
Promote resident rights, including self-determination, dignity and respect, the right to voice grievances, and the right to meet with other residents.
Help plan, implement, and organize the Family Council or Family Support Group as needed.
Provide Quality Assurance services through formal or informal studies and audits.
Provide emotional support and adjustment counseling as an adjunct to existing facility programs, with supervisor permission and guidance.
Implement, monitor, and coordinate monthly behavioral health meetings with the interdisciplinary team and meetings with physician involvement at least quarterly.
Maintain the work area and keep the department compliant with OSHA safety standards.
Communicate effectively verbally and in writing and demonstrate the community’s hospitality promises toward residents, families, associates, and vendors.
Remain on call during time away from work, including after work hours and days off, and during critical operating issues or emergencies as needed by the CEO.
Serve as the Health Center’s primary Grievance Official by overseeing the grievance process, receiving and tracking grievances, leading necessary investigations, maintaining confidentiality, preventing further violations during investigations, documenting, and meeting applicable state and federal requirements.