Social Worker

Brookdale Senior Living Inc. • Charlotte, NC

6d

About The Position

The Social Worker assists in planning, organizing, implementing, evaluating, and directing the Social Services department. The role operates in accordance with applicable federal, state, and local standards, regulations, and company policies to help ensure residents’ medical-related emotional and social needs are met on an individual basis.

The Social Worker develops and supports resident assessments and care plans, gathers social histories, helps residents and families participate in care planning, and communicates residents’ social, psychological, and emotional needs to medical staff and other care team members. The role also provides information and referrals related to financial assistance and community resources, supports discharge planning, maintains documentation and reports, and participates in quality assurance and regulatory activities.

The position includes departmental coordination and leadership responsibilities, such as supporting policies and procedures, scheduling and evaluating staff, assisting with recruitment and training, planning budgets, and directing the department in the Director’s absence. The Social Worker is expected to maintain current professional knowledge and licenses through continuing education.

Requirements

• Bachelor’s degree in Social Work or a human services field, including fields such as sociology, special education, gerontology, rehabilitation counseling, or psychology.
• Previous experience working directly with individuals in a health care setting.
• Membership in good standing in the National Association of Social Workers and the Academy of Certified Social Workers, Inc.
• Leadership ability and willingness to work effectively with and supervise other associates.
• Ability to read, write, speak, and understand English.
• Ability to make independent decisions and exercise sound judgment to solve moderately complex problems.
• Ability to deal tactfully with personnel, residents, family members, visitors, government agencies and personnel, and the general public.
• Patience, a cheerful disposition, enthusiasm, flexibility, personal integrity, and ability to work independently.
• Ability to seek out new methods and principles and incorporate them into social services.
• Ability to relate information concerning a resident’s condition.

Responsibilities

• Assist with planning, organizing, implementing, evaluating, and directing the Social Services department in accordance with applicable standards, regulations, and company policies.
• Assist in preparing resident social service needs assessments and plans of care, including identifying problems, needs, and goals.
• Encourage residents and families to participate in care planning; obtain social histories; evaluate social and family information; and communicate residents’ social, psychological, and emotional needs to the care team.
• Consult with facility staff and community agencies and collaborate with administrative, medical, nursing, and other departments to plan, implement, and assess social service programs.
• Provide information about Medicare, Medicaid, and financial assistance; help residents access community resources; and make referrals when needed services are not provided by the facility.
• Complete required forms and reports, maintain informative progress notes, report on social service activities, and participate in discharge planning.
• Develop and maintain a quality assurance program; assist with department policies and procedures; and review, document, and help resolve complaints and grievances.
• Monitor regulatory and professional standards, recommend policy or procedure changes, maintain reference materials, and develop quality social service programs.
• Participate in facility surveys conducted by authorized government agencies.
• Attend and participate in required committees and meetings and evaluate and implement relevant committee recommendations.
• Schedule department work hours, personnel, and assignments; conduct performance evaluations; counsel or discipline associates; coordinate terminations with HR or the Administrator; and assist with recruiting and selecting staff.
• Plan and conduct in-service training and maintain an effective orientation program.
• Forecast department needs, assist with budget preparation and planning, and ensure adherence to the budget.
• Direct the Social Services department in the Director’s absence.
• Attend continuing education programs to stay current with industry developments and maintain current licenses.

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates outside California
• Optional identity theft protection and pet insurance
• Paid time off
• Paid holidays
• Company-provided life insurance
• Adoption benefit
• Short- and long-term disability
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional accident, critical illness, hospital indemnity insurance, and legal plan
• Tuition reimbursement
• Advance of naturalization application fees up to $725, less applicable taxes and withholding, for qualified associates employed for at least one year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager