Social Worker I or II (TEMPORARY)

HealthPoint Careers • Renton, WA

2d • Onsite

About The Position

HealthPoint is a community-based, community-supported, and community-governed nonprofit network of health centers dedicated to providing high-quality care to everyone, regardless of circumstances. The Social Worker I or II provides advanced biopsychosocial assessment, support, longitudinal care coordination, and resource facilitation as part of an integrated interdisciplinary primary care team. The role serves patients with complex medical, behavioral health, and social needs, using best practices, data, and continuous improvement to provide equitable, individualized care. It also provides peer and care-team guidance as needed.

The position delivers intake and ongoing care management, behavioral health support, crisis intervention, care transitions, resource navigation, and coordination. It develops person-centered care plans, supports patient self-management, and works to address social drivers of health and improve health equity. The Social Worker partners with clinical teams and community organizations, contributes to program and workforce development, and supports process improvement and population-health initiatives. Travel to clinics, community locations, and patients’ homes may be needed.

The position is offered at the Social Worker I or II level. Social Worker I requires a master’s degree in social work and at least one year of relevant work or clinical experience; Social Worker II requires the same degree and at least three years of relevant work experience. The role is per diem and temporary, based at the Administration Office in Renton. Compensation is listed as $63,550–$97,230 annually for Social Worker I and $68,730–$106,530 annually for Social Worker II, depending on skills and experience.

Requirements

• Master’s degree in social work.
• For Social Worker I: at least one year of relevant work or clinical experience.
• For Social Worker II: at least three years of relevant work experience.
• Previous experience in a clinic or hospital setting, working with vulnerable populations, behavioral health, or community health.
• Electronic Health Record (EHR) experience.
• Comfort using Word, Excel, and Outlook; willingness to learn OTTO or another electronic telehealth platform.
• Valid Washington State driver’s license and a driving record acceptable to HealthPoint’s insurance carrier.
• Ability to read, analyze, and interpret industry-related journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write reports and articles for publication in a prescribed style and format.
• Ability to present information effectively to top management, clients, external groups, and boards of directors.
• Basic operating knowledge of computers.
• Proof of required immunizations and/or immunity before starting, including COVID-19, MMR, varicella, annual influenza, and TB QuantiFERON Gold; clinic employees must also provide Tdap vaccination documentation from within the past 10 years, and clinical positions with potential exposure to blood or bloodborne pathogens require Hepatitis B vaccination documentation.
• COVID-19 vaccination proof is required before starting; the posting does not accept the Johnson & Johnson vaccine alone as proof and requires recipients of that vaccine to document an alternate vaccine or series.

Nice To Haves

• Bilingual language proficiency.

Responsibilities

• Provide advanced biopsychosocial evaluation, assessment, triage, referral, and support for patients with complex medical, behavioral health, and social needs, in partnership with interdisciplinary care teams.
• Develop and maintain individualized care plans and help patients achieve health and wellness goals, particularly those at high risk of poor outcomes or avoidable high-cost care.
• Provide intake and longitudinal care management, including behavioral health treatment planning, crisis intervention, transition-of-care support, resource navigation, community resource procurement, care coordination, and short-term emotional and behavioral health support.
• Evaluate patient acuity, address barriers to health and wellness, support appropriate graduation from care coordination, and maintain an appropriate patient panel.
• Coordinate care for patients with complex behavioral health conditions or significant social challenges, and serve as an organizational resource for social work expertise.
• Assist with peer training and onboarding, including mentoring and precepting; provide peer support and case consultation.
• Use person-centered approaches—including motivational interviewing, SMART goals, health coaching, patient empowerment, and relationship-building—to engage patients and support self-management and self-determination.
• Identify opportunities to improve health equity and systems of care, and advocate for and implement person-centered approaches.
• Provide social work support for pilot projects, grant-funded initiatives, and other designated patient populations.
• Travel to clinics, community locations, and patients’ homes as needed to provide care and support.
• Partner with care teams to address domestic violence, homelessness, trauma, substance use, crises, complex family dynamics, newly arrived refugees, and other complex social or behavioral health situations.
• Facilitate care conferences, identify patient needs, and connect patients with interdisciplinary team members and specialties.
• Contribute to practice and workforce development; deliver presentations, education, and training as appropriate.
• Assist leadership with presentations, projects, research, program analysis, peer support, report facilitation, and day-to-day operations.
• Review and update workflows and processes to support patient and staff safety.
• Build relationships with community partners and external organizations to promote health, wellness, coping, and disease management.
• Promote effective communication among patients, support systems, and care teams, and respond promptly to requests.
• Administer and interpret screenings and assessments, such as PRAPARE, PHQ-9, GAD-7, KATZ, and PAM; identify and implement additional tools as appropriate.
• Meet payer, managed-care, program, and funder requirements, including eligibility verification, appointment coordination, required training, and timely screening and documentation.
• Support quality metrics and clinical outcomes, and work toward improved health outcomes, utilization, patient satisfaction, and self-sufficiency for designated populations.
• Maintain professional relationships and boundaries; protect confidentiality and privacy, follow mandated-reporting obligations, and support patients and families with empathy and cultural congruence.
• Recognize and respond to patient-safety situations, including safety planning and referrals under HealthPoint protocols and applicable state and local guidelines; facilitate connection to direct care for patients in crisis when indicated.
• Reassess progress toward care goals, support beneficiaries, and document activity in required electronic systems.
• Use appropriate communication methods—including phone, video, clinic or home visits, and electronic communications—to maintain timely contact with patients, families, and care teams.
• Contribute to population-health initiatives and data analysis related to health and social outcomes; analyze situations, workflows, and outcomes as appropriate.
• Document promptly and accurately in the electronic medical record, databases, and other required systems; manage workload efficiently.
• Attend and participate in staff meetings, trainings, committees, and work groups as requested or appropriate.

Benefits

• Washington State Sick and Safe Leave
• Retirement plan with employer match
• HealthPoint can provide required vaccinations or immunity titers at no cost if an employee cannot provide documentation.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level