Social Worker MSW - Case Management - Ochsner Baptist - PRN

Ochsner Health•New Orleans, LA

About The Position

The Social Worker is responsible for bio-psychosocial assessments, patient education, evaluation, referrals to appropriate community resources, and supportive and crisis interventions. The role uses knowledge of company and community-based services to coordinate and implement complex discharge plans, and collaborates and communicates with the multidisciplinary team to reassess and respond to patients’ and caregivers’ emotional, social, cultural, and spiritual needs related to adapting to a medical condition. Clinical social work may be practiced within the agency only under the supervision of an LCSW employed by the company. The position conducts patient assessment interviews, provides referrals, coordinates discharge plans, identifies resources for patients and families, and maintains patient records. It also requires participation in an on-call rotation, continuing professional development, and compliance with applicable laws, accreditation standards, regulations, and the employer’s Compliance & Privacy Program. This is a PRN role at Ochsner Baptist. The work involves travel throughout and between facilities, a flexible schedule that may include 24/7 availability, weekends, holidays, and on-call work, and medium physical work. Occupational exposure to communicable diseases and potentially hazardous medications or waste may occur.

Requirements

Master's degree in Social Work (MSW) from a university accredited by the Council on Social Work Education (CSWE).
Certified Social Worker (CSW), as verified by LABSWE, or Registered Social Worker (RSW) certificate.
Must take and pass the licensure exam within 6 months of employment.
Computer skills and dexterity for data entry and retrieval of required job information.
Proficiency with Windows-style applications, keyboard, and software packages specific to the role.
Effective verbal and written communication skills and ability to present information clearly and professionally to people at varying levels throughout the patient care process.
Working knowledge of common disease entities, disorders, and medical terminology to understand patients’ and families’ acute and ongoing needs.
Working knowledge of acute and chronic care medical settings and of the psychosocial and economic effects of illness or trauma on patients and their support systems.
Knowledge of health care systems and public programs such as Medicare, Medicaid, Medicare Advantage, and commercial insurance plans.
Strong interpersonal skills to deal effectively and courteously with patients, families, multidisciplinary team members, departmental peers, and community agency personnel.
Ability to meet the physical demands of medium work, sit and stand for prolonged periods, and travel throughout and between facilities.
Ability to work a flexible schedule, including potential 24/7, weekend, holiday, and on-call availability.

Nice To Haves

Two years of experience in a medical setting.
Licensed Master Social Worker (LMSW), as verified by LABSWE; otherwise, must schedule and pass the exam within 6 months of employment.

Responsibilities

Conduct patient assessment interviews, provide referrals, and coordinate discharge plans.
Identify and provide helpful resources to patients and families.
Maintain patient records and document and communicate critical information to the medical team.
Maintain professional and technical knowledge and required certifications through continuing education and development.
Utilize management resources.
Participate in an on-call rotation.
Adapt behavior to the specific patient population, including respecting privacy, introducing oneself appropriately, adapting explanations of services or procedures, requesting permission, and adjusting communication style.
Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance.
Report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance-related concerns.
Perform other related duties as required.