The Social Worker (MSW) provides non-clinical biopsychosocial assessments and interventions for inpatient floors and the outpatient emergency department. The role includes crisis intervention, patient and family interventions, high-risk screening, focused emotional support, and referrals for financial assistance or other identified resources. The Social Worker assists with post-acute care placement for discharges, particularly for patients with post-discharge behavioral health needs or assistance and resource needs. The role supports patient- and family-centered care, personal self-determination, and compassionate problem-solving. Coverage includes intensive care units, Trauma, Oncology, NICU, Transplant, and the ED. The Social Worker also responds to physician and other non-discharge-planning social work consultations throughout the facility. The Social Worker collaborates with RN case managers, acute care nurses, physicians, insurers, and other staff to identify and address patient needs and barriers to discharge and recovery. The position performs assessments and develops discharge plans for high-risk patients, coordinates care-team meetings with patients and families, supports patients and families through difficult decisions, and provides consultation, education, counseling, advocacy, and referrals addressing emotional, social, and financial needs. The role provides emotional support during complex or emotionally charged situations, including end-of-life care, terminal illness and death notifications, and crisis interventions.
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Career Level
Mid Level