Social Worker

Goodwill NYNJ•New York, NY

110d•$70,000 - $80,000•Onsite

About The Position

Goodwill Industries of Greater New York & Northern New Jersey is seeking an experienced, mission-driven Social Worker to support clients in its Workforce Development programs. The role provides assessment, supportive counseling, case management, and service referrals to help participants identify needs, reduce barriers, connect with resources, and remain engaged in services that support employment and long-term stability. The Social Worker works with diverse participants and program staff to set goals, coordinate support services, address employment barriers, and track outcomes. The position requires accurate and timely documentation, crisis and safety planning, trauma-informed practice, and collaboration in a fast-paced, outcomes-driven environment. The role is based at 90-25 161ST Street, Jamaica, NY 11432, and is full-time and benefitted.

Requirements

Current Licensed Master Social Worker (LMSW) license.
2–5 years of related experience in social work, case management, behavioral health, workforce development, or human services.
Experience working with diverse populations and helping clients navigate a range of systems.
Strong crisis intervention, assessment, interpersonal, and communication skills.
Commitment to a strengths-based, person-centered approach.
Ability to work flexible hours to meet program demand and client needs.
Ability to manage a high-volume caseload with time-sensitive documentation and participant engagement requirements.
Ability to work in a fast-paced, outcomes-driven environment requiring strong follow-through and collaboration.

Nice To Haves

Bilingual English/Spanish.
Proficiency with case management systems such as Salesforce or SEAMS.

Responsibilities

Provide client-centered social work services to a diverse population.
Conduct initial intake and assessment, and develop service plans and participant goals.
Engage participants and build rapport using a strengths-based, person-centered approach.
Develop and maintain a portfolio of community resources and partnerships to address supportive service needs.
Provide coordinated case management, service planning, and follow-up support.
Maintain client documentation and files in accordance with ethical, legal, confidentiality, and program standards.
Collaborate with participants and program staff using evidence-based practices to support engagement and progress.
Monitor planned actions through periodic follow-up and update service plans as needed.
Maintain accurate documentation in the case management system.
Assess and address barriers to employment, including housing instability, childcare, transportation, mental health, substance use, and legal or immigration issues, and connect participants to appropriate community-based partners.
Conduct safety and crisis intervention planning, including risk assessment and emergency referrals.
Collaborate with job developers, Career Navigators, and program staff to align supportive services with employment goals.
Apply trauma-informed practices in participant interactions.
Track and report participant outcomes in accordance with program and funder requirements.
Fulfill mandated reporting responsibilities as required by law.
Perform additional duties as assigned by the supervisor; activities may change or be added to meet business needs with management approval.