Social Worker

VIA Health Partners • Shelby, NC

8d

About The Position

VIA Health Partners is a community-based, not-for-profit hospice and palliative care provider. The Social Worker delivers psychosocial care to patients, caregivers, and families, helping address emotional, social, cultural, spiritual, and environmental needs related to illness and end-of-life care. The role develops and updates care plans, provides counseling, education, advocacy, resource referrals, and coordinates supportive services with patients, families, community agencies, and interdisciplinary teams. Clinical interventions beyond the employee’s expertise or scope of practice are referred to or undertaken in consultation with an LCSW or Social Work Preceptor when the employee is not an LCSW.

The Social Worker manages a caseload and schedule, conducts patient and family visits, evaluates responses to care, identifies changing needs, and coordinates transitions between care settings and into grief services. The role also maintains timely and accurate electronic and clinical records, collaborates with supervisors and colleagues, participates in meetings and improvement activities, and maintains applicable professional licensure and current knowledge of social work practices. The position is full-time, day shift, and may involve travel of up to 25%.

Requirements

• Bachelor’s degree is required for a BSW role.
• Master’s degree in social work from a Council on Social Work Education (CSWE)-accredited institution is required for an MSW role.
• Licensure as a Clinical Social Worker Associate (LCSWA) or Clinical Social Worker (LCSW) by the North Carolina Social Work Certification and Licensure Board, and/or as a Licensed Independent Social Worker – Clinical Practice (LISW-CP) by the South Carolina Board of Social Work Examiners, as applicable; licensure must remain in good standing.
• Computer proficiency is required.

Nice To Haves

• Medical social work or hospice experience is preferred.

Responsibilities

• Conduct psychosocial assessments of patients, caregivers, and families to identify strengths and needs related to diagnosis, illness, treatment, and life situation.
• Develop, implement, evaluate, and update plans of care for patients, caregivers, and families.
• Provide counseling, education, advocacy, resource and referral services, and other social work interventions consistent with the plan of care.
• Support patients’ and families’ spiritual and cultural beliefs through culturally sensitive assessment, care planning, and collaboration with interdisciplinary teams.
• Consult with and involve an LCSW or Social Work Preceptor when clinical social interventions or support exceed the employee’s expertise or scope of practice, if the employee is not an LCSW.
• Document assessments, care plans, interactions, interventions, and clinical activity accurately and in accordance with regulatory and agency guidelines.
• Collaborate with the interdisciplinary group, VIA departments, long-term care staff, and other care providers to achieve patient care goals and coordinate services and level of care.
• Educate patients and families about hospice philosophy and services, advance care planning, and end-of-life care; conduct family meetings.
• Initiate referrals for volunteer, chaplain, grief, and other supportive services, and reassess ongoing needs.
• Maintain knowledge of community agencies and resources and refer patients and families to appropriate services.
• Manage time, caseload, technology, and visit schedules; prepare for visits, provide planned care, evaluate responses, and revise care plans as needed.
• Facilitate appropriate patient transfers, patient and caregiver independence, and transitions to grief care following a patient’s death.
• Maintain current clinical records and electronic medical records, submit required documentation, and accurately record time and mileage logs.
• Maintain effective working relationships, attend assigned meetings, participate in improvement activities, communicate with the supervisor, and report complex patient or caregiver issues.
• Maintain professional standards and current knowledge of social work practice, incorporate new information and methods into practice, and keep required professional licensure current.
• Perform other duties as required or assigned.

Benefits

• Medical, vision, and dental plans through BCBS
• 28 days of paid time off
• Mileage reimbursement
• 403(b) retirement plan with matching
• Programs honoring veteran patients
• Assistance with achieving Certified Hospice & Palliative Nurse (CHPN) certification
• Orientation and onboarding program
• Career guidance from experienced hospice leaders

What This Job Offers

• Job Type: Full-time