Social Worker (LMSW/LCSW) - WJMC Campus

LCMC Health•New Orleans, LA

About The Position

The Social Worker serves as a patient advocate and care-management partner for patients with complex medical problems. The role assesses and addresses psychosocial needs, provides counseling and crisis support, helps patients and families navigate barriers to care and discharge, and connects them with appropriate resources. The Social Worker collaborates with the multidisciplinary team, supports chronically ill and end-of-life patients, and assists with decision-making and care planning.

Requirements

  • Licensed Master Social Worker (LMSW) through the Louisiana State Board of Social Work Examiners, or Registered Social Worker or Certified Social Worker who must obtain LMSW within six months of hire.

Responsibilities

  • Assess patients’ psychosocial needs through interviews with patients and family members, consultation with the interdisciplinary team, and review of medical records.
  • Evaluate coping skills, cognitive and intellectual functioning, support systems, resources, and other factors that may affect responses to illness, treatment, and discharge planning.
  • Identify barriers and plan interventions to overcome or reduce them; communicate findings and plans to the interdisciplinary team and document assessments, plans, and interventions in medical records.
  • Provide crisis intervention and supportive counseling to individuals experiencing temporary or situational problems.
  • Assess suspected elder, child, sexual, or domestic abuse or neglect, and comply with state-law and hospital-policy reporting requirements.
  • Refer patients and families to appropriate community agencies, including palliative or hospice services, and facilitate family meetings when there is disagreement or uncertainty about goals or plans of care.
  • Facilitate interactions between staff and DCFS/EPS or other agencies.
  • Identify patients with complex social and medical issues through case finding and referral processes; review caseload findings, needs, barriers, and discharge progress with the manager.
  • Evaluate financial-assistance needs and eligibility, and direct patients and families to community agencies that can assist with financial needs, food, shelter, transportation, or other services.
  • Maintain working knowledge of payer reimbursement requirements for post-hospital services and available community resources.
  • Demonstrate knowledge of legal rights, advance directives, and patient rights; counsel and educate patients and families regarding rights, decision-making, and advance directives.
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